Don’t just do better. Be the BEST!
You guys need to give up on trying to be Google and just join with Google. Your search function is sub par at best compared to Google’s. Your restaurant suggestions are always Waffle House, McDonalds and some 2000 mile away hole in the wall that serves Rocky Mountain Oysters for lunch special. Don’t get me started on your fuel search feature. I might as well just get ready to push when I run out of gas. The only changes that you have made to your app in the last five years are adding Spotify (poor integration IMO) and aesthetics.
Waze is by far the best map/directions app available, but they’re the Internet Explorer of search engine functionality. I have been a loyal Waze user since the beginning. I was excited when you merged with Google. A billion dollars!!!! Wow! I saw new features and integrations, like Waze as a map/gps, as a place to find reviews (Yelp, Google review), an address book, a menu, food delivery (Uber Eats, DoorDash), an info guide (hours of operation, allergy concerns, etc.).
Now, I find myself always in need of 2-3 apps, and that’s just a pain in the butt. (I know, I know, but I am giving an honest opinion) What if you could get your billion dollar butts in gear, and get me an app that does all of these things THE BEST! I want, most importantly Waze, then Google, Yelp, Open Table, Door Dash, Spotify, and then Mail (could take it or leave it) in one application!
I am a middle aged economist turned sales person, from Southlake, Texas. I know what people want! I’ve been studying them for years. Your users will greatly increase if you can get out of 2010 and move into 2020.
Thank you for your time. Keep improving! Hopefully you fine as much humor in reading this as I found writing it.