At least in my country (Latvia), many roads have rather poor surface quality.
It would be great to Teach Waze to consider road quality when calculating routes.
For example, frequently I don't follow the original route suggested by Waze due to poor road quality on the suggested road (as I know it from previous experience that the suggested road have many dents and holes, etc).
Important to note that, afterwards when Waze recalculates my route, the ETA time does not change (or changes by +1 minute or so). Therefore, it takes me the same amount of time to complete my journey, while I don't harm my car's suspension system at the same time. Users happy. More users for you. Win-win
I do understand that It might feel tricky for you to collect objective information on which road quality is good, and which one is bad.
This is why I suggest two things:
1) Establish crowdsourcing poll, so that users can advice their opinion on specific road / portion of road quality (more on this point below); then
2) When sufficient amount of data will be collected on your side - build logic to suggest routes with better road quality if such route does not increase Trip time (of the shortest route) by more that 1 minute (or X minutes, if you let users to control such)
I have drafted design of how such poll might look like, with simplicity in mind. But I cannot attach the image here. If you would like to see the draft - please contact me over e-mail.
More to say on the (1) above.
In more details the idea is:
- After "you have arrived to your destination";
- Show a popup with question and three buttons; where
- Question will say: "Please rate road surface condition. Which one has better quality?"
- First button will have image of some "portion of route" which user have just followed on the last trip
- Second button will also contain image but with "another portion of route" which user have followed on the same trip
- third button will just say "Similar quality" - meaning both suggester route portions / roads have similar quality
By pressing any of the buttons, the pop-up window will disappear. Single click - and feedback will be sent!
There will also be a standard "x" close button in top right corner (if user don't want to provide the feedback); This way, from user experience it will require just one click for user to either provide their feedback or to close the window;
As just one click (or two if you wish to confirm) is required - this way you will have increased number of feedback, and therefore amount of data to use for (2) logic.
Again, the idea is to make the whole thing As Simple As Possible, so that it does not irritate users much.
Then you will have a comparison data for two road portions (say road 1 and road 2).
Then another user will provide feedback on other two roads (say road 3 and road 4).
At some point, another user will evaluate how road 3 compares to road 1; And then another one or road 3 compares to road 2; etc
And you will be collecting Ranks, on which roads are overall better.
Again, for single trip, let user just compare two road portions. One click-done.
Too many click or demands from user will irritate them and they will just click the "x" to close the feedback (instead of providing it).
If you decide to implement such thing, you can also consider the following:
In order to minimise application performance impact, the dynamic " road quality feedback form" should be generated e.g. 1 minute before user has arrived to his/her destination; Therefore, all the data needed to create such dynamic feedback (with road images which will be variable) will be generated in advance and cached. Then, when time will come for popup window to appear, you will just use a static form (from the dynamically cached form) and the pop-up will appear instantly without any lags (you know.. users don't like lags much :) )
Hope this helps.
Again, would you need the design for better illustration - please let me know.
Andrejs
Hello,
At least in my country (Latvia), many roads have rather poor surface quality.
It would be great to Teach Waze to consider road quality when calculating routes.
For example, frequently I don't follow the original route suggested by Waze due to poor road quality on the suggested road (as I know it from previous experience that the suggested road have many dents and holes, etc).
Important to note that, afterwards when Waze recalculates my route, the ETA time does not change (or changes by +1 minute or so). Therefore, it takes me the same amount of time to complete my journey, while I don't harm my car's suspension system at the same time. Users happy. More users for you. Win-win
I do understand that It might feel tricky for you to collect objective information on which road quality is good, and which one is bad.
This is why I suggest two things:
1) Establish crowdsourcing poll, so that users can advice their opinion on specific road / portion of road quality (more on this point below); then
2) When sufficient amount of data will be collected on your side - build logic to suggest routes with better road quality if such route does not increase Trip time (of the shortest route) by more that 1 minute (or X minutes, if you let users to control such)
I have drafted design of how such poll might look like, with simplicity in mind. But I cannot attach the image here. If you would like to see the draft - please contact me over e-mail.
More to say on the (1) above.
In more details the idea is:
- After "you have arrived to your destination";
- Show a popup with question and three buttons; where
- Question will say: "Please rate road surface condition. Which one has better quality?"
- First button will have image of some "portion of route" which user have just followed on the last trip
- Second button will also contain image but with "another portion of route" which user have followed on the same trip
- third button will just say "Similar quality" - meaning both suggester route portions / roads have similar quality
By pressing any of the buttons, the pop-up window will disappear. Single click - and feedback will be sent!
There will also be a standard "x" close button in top right corner (if user don't want to provide the feedback); This way, from user experience it will require just one click for user to either provide their feedback or to close the window;
As just one click (or two if you wish to confirm) is required - this way you will have increased number of feedback, and therefore amount of data to use for (2) logic.
Again, the idea is to make the whole thing As Simple As Possible, so that it does not irritate users much.
Then you will have a comparison data for two road portions (say road 1 and road 2).
Then another user will provide feedback on other two roads (say road 3 and road 4).
At some point, another user will evaluate how road 3 compares to road 1; And then another one or road 3 compares to road 2; etc
And you will be collecting Ranks, on which roads are overall better.
Again, for single trip, let user just compare two road portions. One click-done.
Too many click or demands from user will irritate them and they will just click the "x" to close the feedback (instead of providing it).
If you decide to implement such thing, you can also consider the following:
In order to minimise application performance impact, the dynamic " road quality feedback form" should be generated e.g. 1 minute before user has arrived to his/her destination; Therefore, all the data needed to create such dynamic feedback (with road images which will be variable) will be generated in advance and cached. Then, when time will come for popup window to appear, you will just use a static form (from the dynamically cached form) and the pop-up will appear instantly without any lags (you know.. users don't like lags much :) )
Hope this helps.
Again, would you need the design for better illustration - please let me know.
Best regards,
Andrejs