57 results found

1. [Request] Allow to make streets two way temporarily

   Allow to make streets two way temporarily, like closures, but the other way around.
   Sometimes construction works require you to open another street and turns. And you cannot do this in time by editing map. You can close the streets, but you cant OPEN the streets for some time. I mean one way or with restricted turns.
   So we need an option to temporarily bypass one way setting and closed turns penalty. This may be called Openers :)

   By: Olestas
   Link to original suggestion: https://www.waze.com/forum/viewtopic.php?f=1525&t=194260

   223 votes

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2. UR Reply via Email

   This is slightly outside the scope of WME Beta, but in general about our ability to provide a better service for end users.

   Allow users to reply to URs via email. Many support systems allow this, and in most cases, the process is fairly simple. The process might be as follows:

   • User submits a request/issue from the app while they drive
   • We (editors) get a pin on the map with submitted details as before
   • User gets an email with a unique response email address (something like 8766123133@requests.waze.com)
   • User gets instructions on how to view the map issue they submitted
   • User gets instructions on how to provide more details (ie, from the app, or reply via email)
   • If user replies via email, the email goes to a processing application and the details are added to the UR
   • If user replies via app, they get an option to approve the full details of the journey to volunteers (start/end, exact details entered, route taken, etc)
   • Editors now have a higher chance of getting details to support drivers because of email support, and the check box allows drivers to approve exposing extra details to volunteers.

   Obviously the exposing extra details to volunteers will probably have to go through some legal process, but as we (as editors) often ask for details about the driver's routes anyway, I'm not sure there really is a difference.

   The really important bit here is the reply via email. With it pinned to a sub-domain of waze.com (such as requests.waze.com) a processing application can append the replies to existing requests (based on the part in front of the @). This is a pretty common practice on many support ticketing systems, and I'm sure we'd get a much higher response rate on user request follow-ups.

   Cheers
   Jonathan

   By: jangliss
   Link to original suggestion: https://www.waze.com/forum/viewtopic.php?f=1525&t=306988

   This is slightly outside the scope of WME Beta, but in general about our ability to provide a better service for end users.

   Allow users to reply to URs via email. Many support systems allow this, and in most cases, the process is fairly simple. The process might be as follows:

   • User submits a request/issue from the app while they drive
   • We (editors) get a pin on the map with submitted details as before
   • User gets an email with a unique response email address (something like 8766123133@requests.waze.com)
   • User gets instructions on how to view the map issue they submitted
   • … more
   218 votes

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   Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

   Hey jangliss,

   Thank you very much for this detailed suggestion.
   Currently there is a lot of work around communication between the WME and the client (the app), to find how best should be handled.

   We will do our best to share some more details about it in the near future.

   At this point this is currently not planned, and therefore won’t move to our back log.

   If any thing in this direction will be changed, we will update accordingly.

   Best,
   Hezi

3. A true support for bilingual countries

   I noticed that Waze doesn't approach bilingual countries just like GMM does.
   For example, in GMM, we can write multiple names for the same road in 2 different languages and based on the user's current phone language chosen, the map changes accordingly.
   Unfortunately that doesn't happen in Waze, we are stuck in 1 language only, even if we add "Alternative" name.

   Here in Kuwait, we use both Arabic and English (Even street signs are written in both Arabic and English) , in Google Maps we are having no problems since most of the roads in the map are written in both Arabic and English. But in Waze, it is way different.

   This is causing problems since most of the locals here prefer the map in Arabic, but also there are people who use the map in English.

   My suggestion is:
   In WME, when selecting a segment, we should have at least 2 fields to name the selected segment, there also has to be a drop-down menu to choose the wanted language.
   The user's map should display the correct language based on the user's language settings in his/her phone.

   I noticed that Waze doesn't approach bilingual countries just like GMM does.
   For example, in GMM, we can write multiple names for the same road in 2 different languages and based on the user's current phone language chosen, the map changes accordingly.
   Unfortunately that doesn't happen in Waze, we are stuck in 1 language only, even if we add "Alternative" name.

   Here in Kuwait, we use both Arabic and English (Even street signs are written in both Arabic and English) , in Google Maps we are having no problems since most of the roads in the map are written in… more

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   Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

   Since bilingual support is a bigger issue affecting not just the WME, this is a company-wide decision that we will bring to the relevant teams.

4. BUS/Motorcycle Lane

   Add the option to mark a lane as a BUS lane.

   If we have 3 lanes -> Turn left | Front | BUS

   We cannot give exact information to the user, because we can only show 2 lanes, because we cannot display the BUS to not mislead the driver.

   In Portugal, motorcycles can ride on the BUS lane, so it also helped motorbike drivers a lot

   184 votes

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   Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

   Hey!

   Thank you for this suggestion.

   This is not a priority for the team at the moment and we won’t move forward with it.

   We encourage you to keep on coming up with great suggestions

   Best,

5. Connect an Advertising Pin to its Place on the WME

   Very often it happens that advertising pins are not placed in the correct place on the map, which leads to routing errors. It would be very useful to be able to link these Pins to the corresponding Place entered by the editors in the correct place in the WME, so that the routing to these destinations works correctly. (as we already do for the link to Places on Google Maps).

   103 votes

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   Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

   Hey!

   Thank you for this great suggestion.

   We currently have an internal process in place to address this issue, and therefore won’t be developed as a feature in the WME.

   If you encounter any issue with advertised location. Please let your coordinators know about it, and they will inform the SCM, so we will be able to check this.

   Best,
   Hezi

6. Change Forum Sharing Option autofill

   When an editor uses the forum sharing options, new editors are consistently adding the wrong lock level to their request.

   For example, the current Unlock Request automatically fills in the following information:
   Hi Editors,

   I would like to be able to edit the following segment(s).
   Your help would be greatly appreciated.

   Permalink: https://waze.com/en-US/editor?env=usa&lat=29.63406&lon=-104.27920&zoom=5&segments=516527406
   Reason:
   Unlock to level:

   Thank you in advance,
   The "reason" and "unlock to level" kind of blend in.

   My suggestions would be to automatically fill in the current lock level of the selected objects and the rank of the editor making the request for the "unlock to level" information

   As a sample:
   Hi Editors,

   I would like to be able to edit the following segment(s).
   Your help would be greatly appreciated.

   Reason:

   Permalink: https://waze.com/en-US/editor?env=usa&lat=29.63406&lon=-104.27920&zoom=5&segments=516527406

   "Unlock from level 5 to level: 1" (autofilled based off object level and editor rank)

   Thank you in advance,

   NOTE: If the editor happens to select multiple objects with multiple lock levels, you can use the highest lock for the request.
   i.e. 3 segments are L3 and 1 segment is L4 and editor is L2
   "Unlock from level 4 to level: 2"

   Thanks for your consideration

   When an editor uses the forum sharing options, new editors are consistently adding the wrong lock level to their request.

   For example, the current Unlock Request automatically fills in the following information:
   Hi Editors,

   I would like to be able to edit the following segment(s).
   Your help would be greatly appreciated.

   Permalink: https://waze.com/en-US/editor?env=usa&lat=29.63406&lon=-104.27920&zoom=5&segments=516527406
   Reason:
   Unlock to level:

   Thank you in advance,
   The "reason" and "unlock to level" kind of blend in.

   My suggestions would be to automatically fill in the current lock level of the selected objects and the rank of the editor making the request for the "unlock to… more

   95 votes

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   Currently not planned  ·  AdminTam (Waze Team) (Admin, Waze) responded

   Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.

7. Change Forum Sharing Options object types posted in forum

   Currently when an editor uses the Forum Sharing Option to request an unlock, the request ALWAYS says "I would like to be able to edit the following segment(s)." no matter what type of object is selected.

   The request should be automatically based on type of object selected

   If segment(s) selected, no change
   If venue(s) selected, the request should say "I would like to be able to edit the following venue(s)."
   If they have any other type of object selected, the request should say "I would like to be able to edit the following [selected object type]."

   84 votes

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   Currently not planned  ·  AdminElla (Waze Team) (Admin, Waze) responded

   Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.

   
   

8. Allow 3 choices for PURs that report closed places. 1) Ignore; 2) edit place 3) delete place

   Currently we can only ignore a PUR that reports a place closed or delete the closed place. We have no other choices available. Often, we need to make changes in operating hours or make other changes but NOT delete the place. If we ignore the PUR, it counts against the reporter. We need a third choice that gives the reporter credit for the report but allows us to keep the place and make appropriate changes to it.

   81 votes

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   Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

   This idea currently isn't planned, but we will update if it becomes feasible in the future.

   
   

   Thanks to all who pushed for this idea!

9. It would be a great idea if the buttons to show the types of existing roads had the colors of the different types of roads in the WME.

   It would be a great idea if the buttons to show the types of existing roads had the colors of the different types of roads in the WME.

   79 votes

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   Currently not planned  ·  AdminTam (Waze Team) (Admin, Waze) responded

   Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.

10. Use RTC history to create new RTC on the same segments

    It would be very convenient to be able to re-create a RTC based on the RTC history for one or more segments. This would also require being able to choose to select all segments that were included in the original RTC, as well as optionally proposing start / end times.

    Two use case examples:

    1) Recurring RTCs where the schedule is not known far in advance

    For example, there is nightly road construction on a given highway, but this may not repeat every night for various reasons. The actual closure is only published a few hours before, and so requires editors to scramble to implement it. This feature would save quite a bit of time.

    2) Recently expired RTC

    For example, an editor closes a road for a few hours after a major accident, but the closure actually lasts longer than expected. In order to quickly re-create the expired closure, this feature could be used.

    It would be very convenient to be able to re-create a RTC based on the RTC history for one or more segments. This would also require being able to choose to select all segments that were included in the original RTC, as well as optionally proposing start / end times.

    Two use case examples:

    1) Recurring RTCs where the schedule is not known far in advance

    For example, there is nightly road construction on a given highway, but this may not repeat every night for various reasons. The actual closure is only published a few hours before, and so requires… more

    75 votes

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    Currently not planned  ·  AdminElla (Waze Team) (Admin, Waze) responded

    Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.

    
    

11. Segment restriction type that prompts user to confirm access (gates)

    Currently we create gates using PR segments. However, this rarely has the intended effect. Those with access (say a gated community) don't get a route through a gate this is most convenient or worse, if all entrances are gated, then restriction is meaningless other than to ensure it's not a through-way.

    I'm suggesting a segment restriction type that would generate a pop-up at start-state of a route asking if the user has access to a segment (gate) if that's the shortest route. Ideally, Waze would remember that for that user in the future. This could potentially be used for restricted locations like military bases, and private parking lots that require some sort of electronic access.

    Currently we create gates using PR segments. However, this rarely has the intended effect. Those with access (say a gated community) don't get a route through a gate this is most convenient or worse, if all entrances are gated, then restriction is meaningless other than to ensure it's not a through-way.

    I'm suggesting a segment restriction type that would generate a pop-up at start-state of a route asking if the user has access to a segment (gate) if that's the shortest route. Ideally, Waze would remember that for that user in the future. This could potentially be used for restricted… more

    71 votes

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    Currently not planned  ·  AdminTam (Waze Team) (Admin, Waze) responded

    Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.

12. Improve segment selection on mobile

    Hello,

    Could you improve the segment selection on Mobile and Tablet?
    The selection of a segment is already not easy ...
    This could be good in addition to being able to easily select several segments, or multi selection, on mobile and tablet.

    For example, very useful for urgent closure requests made without a permalink and the Team Closure editor is not in front of a PC (and the editor providing the information is on the road at the same time).

    Best regards

    68 votes

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    Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

    Thank you for this suggestion.

    At the moment this is not a priority, and therefore not planned.

    We encourage you to keep on coming up with more great suggestions

13. URs should show anonymized but user-unique handle for reporter

    The current 100% anonymity of UR reporters makes it impossible for editors to detect reporting patterns of specific Wazers. If URs showed a fully anonymized but user-unique handle for the reporter, editors could identify problematic or abusive patterns. This would save editors time and energy, and allow them easily to report such patterns to community leadership or to Waze for potential action.

    Specifically, editors have long suspected that certain Wazers may: (1) repeatedly flag an issue, or a kind of issue, on which they refuse to accept the editing community's past analysis; (2) submit multiple URs for no clear reason, yet never engage when approached for clarification; or (3) traumatize responding editors with a pattern of strongly negative language. Being able to detect these patterns would support and protect the editing community and free up time for more productive work, without compromising reporters' anonymity.

    Critically, the "Closed by" signature would have to be adjusted to ensure that, if the UR is closed by the reporter, the anonymized handle is given rather than the true user ID (or it could simply say "Closed by Reporter").

    The current 100% anonymity of UR reporters makes it impossible for editors to detect reporting patterns of specific Wazers. If URs showed a fully anonymized but user-unique handle for the reporter, editors could identify problematic or abusive patterns. This would save editors time and energy, and allow them easily to report such patterns to community leadership or to Waze for potential action.

    Specifically, editors have long suspected that certain Wazers may: (1) repeatedly flag an issue, or a kind of issue, on which they refuse to accept the editing community's past analysis; (2) submit multiple URs for no clear reason,… more

    68 votes

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    Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

    Thank you to all who submitted and voted for this suggestion, however it is currently not planned due to PII issues associated with tracking URs in this manner. Please make sure to include the UR ID when reporting abusers on the map so that Staff can properly track the case. Often times we are unable to investigate due to no longer having the UR ID once the UR is closed and deleted.

14. The option to turn off certain items in map display, like schools, libraries, parks, etc.

    As the subject says, it would be nice if we could un-clutter the display by having the ability to turn OFF certain items on the map display like schools, churches, libraries, parks, etc.

    51 votes

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    Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

    Thanks for the suggestion!

    
    

    As we are currently moving forward with adding this for natural features, we'd like to implement that first, and then check back to see if this is still relevant after that feature is live.  

15. Practice mode in WME while logged in

    As far as I know, after logging into the WME, the user cannot enter practice mode anymore.
    I suggest that besides "Default mode" and "Event mode", there will be "Practice mode" that will enable anyone to go into the practice mode directly even when already logged in. This might be useful for anyone who wants to try to edit in order to test something or to illustrate some edit option (and take a snapshot of it), and also it is suggested to enable entrance into the tutorial videos from there.

    50 votes

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    Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

    Hey!

    Thank you for this suggestion.
    At the moment this suggestion is not prioritised and therefore won’t move forward.

    In the meantime, we can suggest using incognito mode, if it is needed.

    Best,
    Hezi

16. Remove unpaived attribute from Off-road / Not maintained segments

    An Off-road / Not maintained segment is unpaived by definition and should not have the unpaived attribute. We encountered navigation problems to destinations on such segments because of this attribute, so in Israel we don't allow to set this attribute. New editors are not aware of this problem, and think that they should set it to unpaived, and we have to explain it to them.
    Please remove this attribute in this type of segments in the WME, and it will save a lot of effort.

    42 votes

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    Currently not planned  ·  AdminElla (Waze Team) (Admin, Waze) responded

    Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.

17. Disable segment geometry changes in House Number mode

    When in the "Edit House Numbers" mode, the Editor allows changes to segment geometry, but then generates an error when saving the changes. It is very easy to unknowingly edit segment geometry when trying to move a house number stop point. When this occurs, any HNs edited after that geometry change need reverted.

    Please disable segment geometry changes when in HN mode.

    42 votes

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    Currently not planned  ·  AdminElla (Waze Team) (Admin, Waze) responded

    Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.

    
    

18. Automatic flag on unused places

    Many places in the WME are not used for various reasons: The place was closed or moved, the place was created for an event that has passed, the place was wrongly created, the place exists but nobody uses it for routing. During the years, the number of such "garbage" places is growing, and will continue to grow forever.
    There must be some way of cleaning these places from the map.
    It is suggested that every place (excluding RPP and natural features) that nobody set it as a destination for 15 months, will be automatically flagged, with a reason that the place was not used for 15 months*. Every place will have a checkbox that can be checked by rank 4+ editors if no tracking is required for that place.
    An editor that will treat the flag will have the following options: delete the place, or decide to reset the timer, or decide to check the checkbox that this place should not be tracked anymore (by rank 4+ editor).

    • The 15 months is because it may be that a place is visited only during a specific holiday that is not on an exact date each year (there are several reasons for that).

    Many places in the WME are not used for various reasons: The place was closed or moved, the place was created for an event that has passed, the place was wrongly created, the place exists but nobody uses it for routing. During the years, the number of such "garbage" places is growing, and will continue to grow forever.
    There must be some way of cleaning these places from the map.
    It is suggested that every place (excluding RPP and natural features) that nobody set it as a destination for 15 months, will be automatically flagged, with a reason that the… more

    37 votes

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    Currently not planned  ·  AdminElla (Waze Team) (Admin, Waze) responded

    Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.

19. Display Satellite Imagery Year

    Display the year of the satellite imagery currently displayed on-screen/ like you can do in Google Earth and what is already have available to editors in WME street view. This lets us know if imagery is out of date when diagnosing URs. Much like Google Earth, this could be restricted to only fairly close zoom levels, which is where we would need it most anyway.

    36 votes

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    Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

    Thanks for the suggestion! 

    
    

    We currently don't have plans to institute this change right now, but this may be included in future changes to SATmap options. 

20. Only allow editing of road shield if you can edit the segment

    I know, and have no issues with, that if you add/change a road shield on a segment it will add/change the road shield to every segment with the same streetID (same street name, city, state, country combination) no matter where it is (even if you you don't have edit rights in the area)

    My issue is that I should not be able to go to an area, state, country that I have ZERO edit rights in and add/change their road shields.

    My suggestion is that when you select a segment, if you can't make a normal edit to that segment, then the "add a road shield" option should also be able to be selected either. However, it should have a "view road shield" option instead.

    So in short, if you meet the minimum requirement to add shields (L4 at this time) and the segment is within your editable area, you can add shields, otherwise you should only be able to view them.

    I know, and have no issues with, that if you add/change a road shield on a segment it will add/change the road shield to every segment with the same streetID (same street name, city, state, country combination) no matter where it is (even if you you don't have edit rights in the area)

    My issue is that I should not be able to go to an area, state, country that I have ZERO edit rights in and add/change their road shields.

    My suggestion is that when you select a segment, if you can't make a normal edit to that segment,… more

    34 votes

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    Currently not planned  ·  AdminWaze Team (Admin) (Admin, Waze) responded

    Hey,
    Thank you for this suggestion.

    Currently we won’t move forward with this suggestions as road-shields are assigned to streets and not to segments, which has higher benefit in the mapping process.

    If a user have editing rights to one of the segments on a street he/ she will be able to assign the road shield .

    Best,
    Hezi