Igor Ourin
My feedback
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You have not chapter “Сomplaints”. But my complaint may be idea to improve your service. On 29.10.21 I drived from Qazrin to Bat Yam (Israel). I know the way but I turned Waze on so it suggests a better way to avoid traffic jams etc. And Waze really suggested! I’ve accepted it. Waze lead me thru Benyamina, then directed me to DIRT ROAD among fields, gardens, etc. - where I just didn’t go! Whole our I dangled through potholes, pits, slopes, sharp stones, leaving behind columns of dust – as if I have attraction “Trip in jeeps”. My car is not jeep! But fortunately it is SUZUKI SX4 hatchback with high clearance so I was able to pass there. In an usual private car I would “sit” on the bottom and get stuck in a deserted area. After all I even so drove onto the asphalt again, then turned Waze off & 5 minutes later turned it on again so now I really didn’t know the way. In the end I’ve got home. I want to ask: why Waze send me to DIRT ROADS if this option is canceled in my phone? I’ve heard in Russia among 4 navigators Waze named most unsuccessful. I also doubt whether it is worth using it.