Cashless tolls in Massachusetts and elsewhere are a huge headache for car renters. No exception was carved out for rentals and as a result, drivers are at the mercy of rental companies who charge shady, unregulated service or "processing" fees that can work out to ten times or more than the original toll. An option to "Avoid Cashless Tolls" would help users avoid this scam.
Cashless tolls in Massachusetts and elsewhere are a huge headache for car renters. No exception was carved out for rentals and as a result, drivers are at the mercy of rental companies who charge shady, unregulated service or "processing" fees that can work out to ten times or more than the original toll. An option to "Avoid Cashless Tolls" would help users avoid this scam.