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Rachelle France

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  1. 110 votes

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    Rachelle France commented  · 

    our app is ruining neighborhoods across the country and you have to do something about it.

    I live in the Santa Cruz mountains of California, right outside of the Silicon Valley where I would guess the Waze app was likely created. We moved up there to escape the fast pace of the City, and moved to a quiet little mountain neighborhood on Glenwood Drive, in Los Gatos CA. A place where our kids could have an “old-fashion” childhood, we all know our neighbors and daily walks under the redwoods would recharge our souls.

    But the last few years, with changes in technology and the growing usage of your product, the Waze app, all that has ended. We now, every weekend, live on a freeway.

    You see our neighborhood is located just off on Highway 17, the main artery connecting silicon valley to the beaches of Santa Cruz County. And when beach traffic backs up on summer evenings, your app routes thousands of cars off Highway 17, and through Glenwood Drive and Glenwood Cutoff as a short cut. However, it is hardly a shortcut. Because when the drivers get to the end of Glenwood Drive or Glenwood Cutoff the have to make a left hand turn across heavy traffic traveling approximately 60 mph. It is not for the faint of heart and very often during the summer months it is impossible. Us locals won’t attempt it on the weekends and will drive 5 miles back to the town of Scotts Valley to safely enter the high on the designated onramp. THIS IS EXTREMLY dangerous for your WAZE drivers.

    What ends up happening, on Saturday from about 2:00 – 12:00 pm is that our little mountain road has hundreds to thousands of cars, backed up for miles and miles as one by one they brave the left hand turn. Now all these cares that spent hours attempting your suggested shortcut route, have to merge back onto Highway 17, causing the very traffic your app attempts to alieve, to worsen.

    Meanwhile, the residents that live along these roads have completely lost their quality of life on the weekend. In fact those along Glenwood Cutoff have absolute 0 access in or out of their homes during beach traffic times as this is a one lane road. We have several elderly neighbors along that stretch of road and should they require emergency service there is absolute no way they could be reached. Also we wonder if you are aware the Glenwood has a huge section that slipped out from the storms the past winter and our further deteriorating and crumbling. None of these roads are made for this amount of traffic and are literally falling apart.

    In addition to limited or no access from our homes due to the Wazers, it is now common to see people urinating and shitting in our yards because they have been stuck on the road for hours, drinking, fist fighting, attempting to turn around on the single lane road and getting stuck in the ditches that run along the road, blasting their music until midnight. And then there are those that speed through the curvy roads (until they reach the inevitable standstill line to make the left turn). On father’s day I personally was involved in an incident where a Waze driver was passing a bicyclist around a blind turn, came into my lane and as he and I both swerved to avoid each other the bicyclist was ran off the road. My neighbors have countless encounters like this every time we risk our lives and drive against the beach traffic. And because it is a rural area, there are several sections of these roads that have no cell phone reception so when the serious accident happens, there is often no way to call for emergency services. I guess it doesn’t really matter, they likely couldn’t get to the scene anyways.

    This is not just a quality of life complaint, This is someone is going to die complaint.

    I am sorry for the tone of this email. I (we) are just frustrated. We beg of you to listen to us. To do the right thing here. To save the lives of those that will die if you choose to do nothing.

    Rachelle France supported this idea  · 
  2. 411 votes

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    Rachelle France commented  · 

    My neighborhood is located just off on Highway 17, the main artery connecting silicon valley to the beaches of Santa Cruz County. And when beach traffic backs up on summer evenings, your app routes thousands of cars off Highway 17, and through Glenwood Drive and Glenwood Cutoff as a short cut. However, it is hardly a shortcut. Because when the drivers get to the end of Glenwood Drive or Glenwood Cutoff the have to make a left hand turn across heavy traffic traveling approximately 60 mph. It is not for the faint of heart and very often during the summer months it is impossible. Us locals won’t attempt it on the weekends and will drive 5 miles back to the town of Scotts Valley to safely enter the high on the designated onramp. THIS IS EXTREMLY dangerous for your WAZE drivers.

    What ends up happening, on Saturday from about 2:00 – 12:00 pm is that our little mountain road has hundreds to thousands of cars, backed up for miles and miles as one by one they brave the left hand turn. Now all these cares that spent hours attempting your suggested shortcut route, have to merge back onto Highway 17, causing the very traffic your app attempts to alieve, to worsen.

    Meanwhile, the residents that live along these roads have completely lost their quality of life on the weekend. In fact those along Glenwood Cutoff have absolute 0 access in or out of their homes during beach traffic times as this is a one lane road. We have several elderly neighbors along that stretch of road and should they require emergency service there is absolute no way they could be reached. Also we wonder if you are aware the Glenwood has a huge section that slipped out from the storms the past winter and our further deteriorating and crumbling. None of these roads are made for this amount of traffic and are literally falling apart.

    In addition to limited or no access from our homes due to the Wazers, it is now common to see people urinating and shitting in our yards because they have been stuck on the road for hours, drinking, fist fighting, attempting to turn around on the single lane road and getting stuck in the ditches that run along the road, blasting their music until midnight. And then there are those that speed through the curvy roads (until they reach the inevitable standstill line to make the left turn). On father’s day I personally was involved in an incident where a Waze driver was passing a bicyclist around a blind turn, came into my lane and as he and I both swerved to avoid each other the bicyclist was ran off the road. My neighbors have countless encounters like this every time we risk our lives and drive against the beach traffic. And because it is a rural area, there are several sections of these roads that have no cell phone reception so when the serious accident happens, there is often no way to call for emergency services. I guess it doesn’t really matter, they likely couldn’t get to the scene anyways.

    This is not just a quality of life complaint, This is someone is going to die complaint.

    I am sorry for the tone of this email. I (we) are just frustrated. We beg of you to listen to us. To do the right thing here. To save the lives of those that will die if you choose to do nothing.

    Rachelle France supported this idea  · 

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