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1. I CANNOT RECOVERY MY ACCOUNT

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   1 comment  ·  Waze Suggestion Box  ·  Delete…  ·  Admin →
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   Not a suggestion  ·  AdminElla (Waze Team) (Admin, Waze) responded

   Thanks for reaching out. Please note this platform is dedicated to ideas and suggestions for the Waze app. If your idea is for a Community platform like the Waze Map Editor, please submit it through the Community forum. If you need help using Waze, please click here to reach the "Waze support" page.

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   Corentin Cras-Méneur commented  ·  Feb 9, 2026  ·  Edit…  ·  Delete…

   I've had the same issue and was locked out of my account for ever!! If anything, there should be a process to use something other than validation emails (which were never delivered in my case, probably because your SMTP was blacklisted by my ISP), like backup codes or 2FA.

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   Corentin Cras-Méneur supported this idea  ·  Feb 9, 2026

2. Account recovery not a new account

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   6 comments  ·  Waze Suggestion Box  ·  Delete…  ·  Admin →
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   Corentin Cras-Méneur supported this idea  ·  Feb 9, 2026