Update UR Categories the same as the App
Would like to match app problem descriptions with those presented in WME URs.
For example: UR's that come in for 'Wrong Driving Directions' (what the App says)
Show in WME as 'Improper / Poor navigation instruction'
Having that changed to 'Wrong Driving Directions' will help with editors looking at responses and what to select for a default/1st response to a user.
24
votes
Scottrm20
shared this idea
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Patricia Fischer commented
Thank you for this info
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Richard Racette commented
It's relevant for me too