Update UR Categories the same as the App
Would like to match app problem descriptions with those presented in WME URs.
For example: UR's that come in for 'Wrong Driving Directions' (what the App says)
Show in WME as 'Improper / Poor navigation instruction'
Having that changed to 'Wrong Driving Directions' will help with editors looking at responses and what to select for a default/1st response to a user.
Patricia Fischer commented
Thank you for this info
Richard Racette commented
It's relevant for me too