When a user reports a map problem in the app, then an editor responds to it in the Waze Map Editor, the reporter gets an automatic email that says:

"An editor from the Waze mapping community wants to solve the problem, but needs some more information.", followed by the editor's comment.

The problem with this wording: This is not always true. If we can identify the cause of the report without needing clarification, then often we may simply use the comment box to thank the reporter for their report. Thus, the comment box isn't always used to ask for more information.

Possible solution: I would like to suggest a more "neutral" wording to the automatic email, such as: "An editor from the Waze mapping community has replied to your report.", followed by the editor's comment.

That covers everything from a follow-up question to a simple thanking for the report, so I think this wording (or something similar to it) would be better.