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1. Please let us recover our accounts with our phone numbers.

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   3 comments  ·  Waze Suggestion Box  ·  Delete…  ·  Admin →
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   Currently not planned  ·  AdminElla (Waze Team) (Admin, Waze) responded

   Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.

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   Anonymous commented  ·  February 05, 2021  ·  Edit…  ·  Delete…

   I had contact with support this week. I forgot my account name and password a while ago. Due to deleting my Facebook account. Since there was no e-mail adres linked to that (Facebook created) account, resetting the password was not possible.

   Support told me that they could retrieve my original by phone number, but not reset my password via my phone number (eg text message). It kind of puzzles me since it is a safe/verifiable way to reset manually, but okay.

   I hereby request a feature to reset passwords via text messages, since the phone number is already stored with the account.

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   Anonymous supported this idea  ·  February 05, 2021