Nicolau de Almeida
My feedback
4 results found
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1 vote
An error occurred while saving the comment An error occurred while saving the comment Hey there, you can head to Waze's Help Center and contact support to speak with a real human on the other end. I've brought you the link
https://support.google.com/waze/answer/9557145?hl=en&ref_topic=6262587
and here's the link to the Waze Help Center: https://support.google.com/waze/?hl=en#topic=
Do note that if you're facing some sort of bug or unexpected behavior, they will likely ask you for screenshots and debug logs so they can further investigate.
You can be proactive and submit a ticket to them with all the information at the ready.
Here's a link to how you can send debug logs: https://support.google.com/waze/answer/6270063?hl=en&ref_topic=6262587You basically just enter debug mode, restart Waze, reproduce your issue, then hit the report button (the orange one on the map) and click the Debug (wazer bee) icon and wait for the confirmation message.
At that point, you can contact Waze customer support and they'll be able to investigate your issue in a manner that suits all parties. -
3 votes
An error occurred while saving the comment Idk if you've noticed, but this has become a thing. My Waze is all in English, and I use the US English Jane voice. All my speed camera alerts have come in as just that, "Speed camera reported ahead".
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44 votes
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4 votes
Great thinking! We’ll share with the team; they’re always interested in new feature ideas.
Hey there, you can head to Waze's Help Center and contact support to speak with a real human on the other end.
I can't post links here, but just google "waze help center" and you'll find it.
Do note that if you're facing some sort of bug or unexpected behavior, they will likely ask you for screenshots and debug logs so they can investigate further.
You can be proactive and submit a ticket to them with all the information at the ready.
Just search their help center for "submit debug logs" and you'll find the steps.
You basically just enter debug mode, restart Waze, reproduce your issue, then hit the report button (the orange one on the map) and click the Debug (wazer bee) icon and wait for the confirmation message.
At that point, you can contact Waze customer support and they'll be able to investigate your issue in a manner that suits all parties.