When a customer on the road, had a problem with the transportation, can provide immediate help.
How:
If any customer on the move and unexpected stop for more than 1 or 2 min on any road side (not in any parking lot, …), we can ask them, if they need any help like “Car Problem? Need a help with?”
Choices can be “Need a Ride” “Inform Police/Medical” (optional)
“Vehicle Problem” (another option to expand the business with AAA or local services)
This can be added a default service and choice should be given to customer not to, under notifications.
Advantages:
1. When Customers are in need, we can help
2. Will give customers a boost in confidence using the app and in our company
3. New monitory benefit with organic growth
How it will help the Customers:
How much Profitable:
May be profitable with a small monitory (due to tie with Uber or Lyft) but huge with gain customer satisfaction.
It’s a WIN-WIN for the company with Customers and Partners.