Two aspects to this idea.

First there are people who work for organizations which may have data they wish to report about a roadside hazard who aren't in their vehicles or with the hazard. After a vetting process, their accounts could be given the ability to report issues via desktop app in real time. This could be city workers, police dispatchers, emergency roadside/towing dispatchers. They could report accidents, people in ditches etc.

Secondarily to that, emergency roadside and police are now often working with haas and safety cloud so incidents do get automatically reported when an emergency vehicle is on scene with lights going. This could be extended further to work at the dispatching level with such organizations to receive all roadside reports automatically.