Add menu option to view and edit submitted map issue reports
Feature Suggestion: Enable Users to View and Edit Their Submitted Map Issue Reports
Description:
As a frequent Waze user, I often report map issues through the app. However, after submitting a report, there’s no way to view its status or details, or make any updates.
Suggested Feature:
It would be helpful to introduce a feature that allows users to:
View Submitted Reports: Access a list of all reported issues with details like the submission date and type of issue.
Check Status: See if the report is pending, in progress, or resolved, along with any feedback from Waze.
Edit or Update Reports: Provide additional details or corrections to previously submitted reports as needed.
Benefits:
Transparency and Trust: Users will feel more engaged and informed, knowing their reports are being handled.
Improved Reporting: Users can avoid submitting duplicate reports and provide more accurate follow-up information.
Faster Issue Resolution: With this function issue handling by editor can be quicker and it will reduce the number of chats needed before closing the report in case of initial wrong reports or missed information.
Why This Matters for CarPlay Users:
CarPlay users can’t type or add detailed comments while driving due to safety restrictions. Being able to view and edit reports later through the mobile app allows users to add important additional information after they’ve safely stopped. This capability ensures that Waze editors receive the most accurate and complete data, improving the effectiveness of map updates.
Thank you for considering this suggestion!
Hey,
Please note we're changing the status of this suggestion to Not right now, since we finalized our plans for 2024 and this idea won't be implemented this year.
We hope to include it in our plans for later down the line.
Thanks!