Dear Waze Team,

Currently, when approaching a toll plaza, many drivers are unsure where the RFID, SmartTAG, or cash lanes are located. This often leads to last-minute lane changes, causing traffic congestion and, at times, dangerous situations.

Suggestions for Improvement:
Toll Logo on the Map

When a driver is approaching a toll plaza, display a small toll logo on the map to indicate its presence.
Alternatively, provide a small pop-up notification when nearing a toll.
Lane Positioning for RFID Users

Show a box displaying the approximate position of the RFID lane (e.g., "RFID is at lane 9/10") when a user gets close to a toll.
This will allow drivers to merge into the correct lane in advance, reducing last-minute lane switching.
Preferred Payment Mode Setting

Introduce an option where users can select their preferred toll payment method, such as:
SmartTAG
RFID
Touch 'n Go (TNG)
Cash
Based on this preference, Waze can highlight or suggest the best lane to take before reaching the toll.
With these improvements, I believe Waze can greatly enhance the driving experience for Malaysian users, making toll navigation smoother and safer.

Looking forward to your consideration. Thank you!