Problem summary:

The workflow for place update requests (PUR) is clunky and confusing. We can reject or approve only - yet two or three of the five suggestions might be useful while the others not. After clicking on a PUR for the first time, it is also unclear what is new, changed or deleted.

User story:

I clicked on a PUR pending changes for an existing venue and this is what was displayed:

https://i.imgur.com/CWTE6Jl.png

• It is not apparent what the proposed changes are. I do not know if everything listed is new, changed (e.g. typo fixed) or a proposed deletion.
• The only option I have is to reject or accept, but I might want to reject one suggested change only.
• After I accept all changes, there is no prompt on the interface what fields changed. I cannot easily undo a single field change.

Proposal:

• Make it clear what has been added, edited and deleted in the PUR. Use "history" for inspiration: https://i.imgur.com/DLLsnqr.png
• Allow us to accept/reject each item that is added, edited or deleted in the PUR. Again, use "history" for inspiration but add a tick and cross to inspire a design: https://i.imgur.com/UBUBbSa.png
• Consider utilising the existing merge venue functionality and enhancing it: https://i.imgur.com/tcTJDio.png

What the industry is doing:

Google Maps on device: https://i.imgur.com/KCfQ4Cw.png
Google Maps on computer: https://i.imgur.com/BYm5hAa.png
Facebook place editor: https://i.imgur.com/ikOz7o7.png

Mock up:

Here is what a revised PUR window could look like in Waze: https://i.imgur.com/UjLL1Aj.png

TLDR:

Before and after mock up: https://i.imgur.com/7d6tdbI.png