Tell us WHY Waze can't find a route
Today I was in Virginia and starting a drive to Northampton, MA. Waze told me that it couldn't find a route. In fact, it couldn't find a route to Boston, or New Haven, or anywhere else north of NY, NY. (It can find a route to NY, NY). I'd like to know why. I tried multiple phones.
When things like this happens, Waze should say WHY it can't find a route.
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elliot rouah commented
We tried many times to get routing from montreal canada but waze was not able to do so
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Anonymous commented
In Swissvale PA I asked Waze for directions to the nearest Comcast store. The first entry, listed as an xfinity store, was ten miles away. The second was in Lynnwood Washington, 2300 miles away, and the third in Cleveland, 181 miles away. This is absurd. When I tried asking for the nearest Xfinity store, instead, an entirely different set of stores appeared, in Boston and other states.
When I tried the same wording with Google Maps and Apple Maps, both gave me a store that was three miles away. This kind of thing happens all the time with Waze. If you give it an address it works well. If you ask for directions it may or may not work.
Not at all a professional operation.
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Dave commented
Is it possible that there are too many users in vicinity? It never happens to me, but I can’t get an address and we are in heavy traffic. ???
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Ed commented
I have not had any problems navigating from northern VA north or south except that Waze seems to not like going to NY. I keep getting the “Routing Server timeout” message. Why Waze doesn’t like NYC?
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Anonymous commented
just moved and when i put in my new address, waze takes me about 4 blocks away and says,"you have reached your destination". Everyone coming to our house gets lost, include pizza delivery man...Google maps does same thing, but Garmin gets it right?
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Anonymous commented
What’s up with waze
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Anonymous commented
i turned off my data and just the wifi but still could not find the route. :(
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Anonymous commented
waze cant find route from sm east ortigas to montalban rizal . philippines
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pdidit2 commented
I've seen reports of trouble switching between wifi and cellular networks. I have experienced this on the freeway when not connected to wifi. What I found to be true is that if you wait until it spins up the "Wazers nearby" and "Reports" that you can then enter desired route. Google please fix your App!!
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Lynn commented
Having a similar issue with Waze from Santa Fe, NM to Portland, OR. Can't find a route, although earlier this morning when I was in El Paso, it found a route taking me through Santa Fe but then all of a sudden it can't find one. It is able to find one to San Francisco though. Go figure. Google Maps had no issue. Could it be a weather, or construction issues?
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Anonymous commented
Won’t find a route rom Charlottesville to Orlando, which is all interstate. I always found Waze as more of a video game than an actual navigation app but my wife enjoys the interaction with it. But since it can’t find its way to a major location on major roads, it’s “Uh Oh, Waze, I can’t find a way to use you.” Back to a grown up nav app - Google Maps.
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Anonymous commented
my waze application cant function and always show no gps on iphone
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Kat Hug commented
Exact same issue. Does it have anything to do with using cell data vs. A Wi-Fi connection?
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Anonymous commented
I have not had any luck with Waze. Can’t find departure point usually comes up when I’m already near a road wanting to go home. Also always searching for network
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Lisa commented
Make sure it's not set to avoid tolls in settings, I was having this issue until I changed.
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Anonymous commented
same issue PA to Maine!
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Anonymous commented
I am having a problem like this, it will not find a route from NJ to Sharon, ct
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Anonymous commented
Trying to go to Louisville, Ky. from Augusta, GA. Only 40 more miles than driving to Gainesville, Fl, and it says can;t find a route. Use it all the time to go to Gainesville and works like a charm. What gives????
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Wazer commented
Looks like Waze cant find an answer either
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Anonymous commented
Can't find a route from DC to Charlotte??? DELETE