Make your ability for me easy to communicate to.
I love WAZE. I don't like not being able to have an account. I have signed up, I get your FB posts as well as emails yet, I am not able to communicate when on the road. Today I asked for the ability to create a new password. You send a link. I complied. Showed I was successful, yet when I go to my dashboard - I don't exist. Come on, you are better than this and I am no computer dummy. I am ready to quit and find something else and tell everyone of my friends in the process. Make your process seamless and user friendly. Pissed off in Orlando, Donn
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Anonymous commented
BTW - worse, I have yet to find a way to communicate with humans to correct what must be a very simple solution. Losing my love quickly.