Make contact easier to report an error.
I'm trying to report an error using Waze but nothing you currently have will allow me to do so.
Issue: A number of times, more than 5, when I've entered a route, Waze uses my last location, not my current location. Today I was about 20 miles from home. When I hit home, Waze shows my car sitting in the driveway of my house. So, no directions when I needed to avoid an accident that closed the beltway. Is there something I can do to correct that error. My phone is showing the correct location so I don't know why Waze won't. If this is not an issue you would handle, please this message along to the correct department. Thank you. johnrwilkins@gmail.com
Thanks for reaching out. Please note this platform is dedicated to ideas and suggestions for the Waze app. If your idea is for a Community platform like the Waze Map Editor, please submit it through the Community forum. If you need help using Waze, please click here to reach the "Waze support" page.