New Alternate Routes requires too much attention
Firstly, I was unable to find the alternate routes option the first time I used the latest update. The screen was unfamiliar, and in the moment, while driving, it’s not a great time to discover new design choices. I would have appreciated an in-app notification or walkthrough showing the update before embarking on my drive.
Secondly, I’m not yet a fan of the redesign. The x-minutes slower/faster is a bit cumbersome, requiring that I do mental math to determine when I’ll arrive based on the route option.
Third, needing to swipe across the screen to see the detailed info requires a lot of interaction and attention, especially while on the road. I have appreciated seeing the info from all potential routes on a single screen, so I can very quickly compare with only a glance.
In summary, 1) please provide education on updates where we may have developed habits and muscle memory. 2) Give us the answer, don’t make us do mental math. 3) remove as much interaction from the design when user is likely driving. “At a glance” should be a fundamental design principle.
Maxkunisch@gmail.com
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Nestor Schvetz
commented
I totally agree with Max regarding this issue. customer-support encouraged me to add my feedback here as well after writing to them:
"I preferred the previous method which listed all alternative routes together to easily compare at a glance times and distances while driving."