Fix the phone overheating issue
Let me explain the background on this. I've been happily using Waze with AA in my car for several years. All of a sudden, mid Feb 2024, my phone is overheating, sometimes before I even leave my driveway! I added a utility to my phone to troubleshoot and what I discovered is atrocious. This started right around Feb 19th. Whenever I have Waze running in the car, Google Maps is also running in background. If I use Google Maps to navigate, the phone doesn't overheat and Waze doesn't open either. I am already in the Beta group for Android Auto, and I provided them with the details, though that is more like dropping into a black hole. I don't know if the Waze group at Google can help with this, but you'd should be talking to each other. I also have seen posts from several other people who have been having the same problem and it all started around the same time. Where I live there's no normal reason for the overheating, since it's winter here and I'm mostly driving at night. I see no documentation from Waze that would require Google Maps to run when I was using Waze. I would much rather use Waze for my navigation because of all the features it has that Google Maps doesn't. And it becomes a more serious problem, because if the phone overheats then I lose my Pandora music as well, not mention phone calls and alerts. I gave up Sirius XM a year ago due to the outrageous price.
So, is there a reason you are aware of why Google Maps would have to run if I'm using Waze? Stopping Google Maps is not a viable option.
Thank you for listening, and hopefully there's a fix for this coming, sooner rather than later.
Carol Ritchey
For reference, my phone is Samsung Galaxy S20 FE 5G, running Android 13, all updates installed. Waze, Google Maps and Android Auto are all fully up to date, according to the Play Store.