The new Thomas talks way too fast. It has become a distraction.

The new Thomas UK voice is awful -- why, if a new voice was needed, was the perfectly good old voice replaced? Why not just introduce the new one (that no one likes) and leave the old one? The new one neither sound good nor works well. It misprounounces many words and street names. It's abrupt. It's grating.
I'm just not going to use the app anymore unless it is brought back. Easy enough. I don't need you; you need me as a customer paying you with my data and interaction.

New voices are just awful. Please revert back to original.

This new voice shouldn't exist with the UK Thomas name. Just make a new one that no one will use with this new awful voice and bring the original back. It is the best voice on any map app.

This new voice shouldn't exist with the UK Thomas name. Just make a new one that no one will use with this new awful voice and bring the original back. It is the best voice on any map app.

I have sent a message to your customer service about this, but the new UK Thomas sounds awful. Please bring back the old UK voice. The new one sounds like a complete jerk and pronounces "pot hole" as "po hole". So annoying.

Strongly agree, the new UK Thomas and UK Kate voices are jarring compared to the older versions. They also pronounce some street names wrong, this was not the case with the old versions. They are not pleasing to use.

I hate the new Thomas voice!!!!!

Is this some AI voice to avoid having to pay royalties to the former voice actor?? I can't think of any other reason why they would replace an extremely functional existing product with a new worse once. Shame on Waze if so, pay talent and give us back Thomas.

Bring back old calming UK Kate voice

Old Thomas pronounced all the California Street Names CORRECTLY. New Thomas (UK) does not know how to pronounce these.

I fail to understand why waze decided to change thomas' voice to this rushed, short, ubruped voice? Who is responsible for this??

the new thomas is terrible. i end up yelling at waze the entire time he speaks now and i don’t enjoy the app anymore. i used and preferred waze to other gps systems because of the navigation voice i’d been using for years. why change that?!

Bring back the old UK Thomas!!!! We miss him.

All the "charm" of the Thomas UK voice is gone. The new one slurs words, is extremely curt and grates on my ear. For the first time in years, I've switched to Italian (not my native language) and this happened only after one short ride of hearing the "new guy".

The new voice comes across angry and impatient.

It speaks too quickly so is difficult to hear the full instructions.

Please change to a better, more pleasant voice

I agree. Thomas now speaks too rapidly and is curt & annoying.

Agreed... the new voices for UK Kate and Thomas are rubbish.
I might delete Waze from my iphone and find another GPS/ SatNav... others are available on the App Store

The new AI voices, especially UK Thomas, are horrendous. He's hard to understand and stressing me out. Why change? It was perfectly fine. Overall, the Waze experience has suffered in the last year (less effective directions) and this really makes it all the worse.

Both UK Kate & UK Thomas are really grating on the ear now. Please change back