Bring back old voices
As confirmed by a customer support member, it seems like a few voices for directions and alerts have changed.
I've been having what I thought was a issue with Kate UK voice changing however this seems to be a new thing. I must say I found the old Kate a lot more easier to use and a lot more "joyful".
So maybe we could have some sort of legacy mode that brings back the old voices? As for some people this change is quite big after getting used to the original for so long.
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Jason commented
I concur. These new voices (especially the English Kate (UK) voice) are grating. The original Kate was the only voice to begin with that didn't make my skin crawl every time it spoke, among those that spoke my language, and could pronounce street names. These new ones make me want to drive at high speed into oncoming traffic. Either roll them back or add them as legacy voices. I don't know why you changed them to begin with. Who would have complained about Kate's lovely voice anyway? At this point, I have to take a klonopin just to use the voice directions. Sadly, it really feels like Waze doesn't care. Doesn't Google own them now? I suppose this could just be a plan to drive everyone back to Google maps. I started using Waze because it was so much better than Google maps, but perhaps it is time to reevaluate that.