Dear Waze Support Team,

I hope you are well. I am writing to express my serious concern regarding the absence of BMW Heads-Up Display (HUD) integration with Waze via Apple CarPlay. This is not merely a convenience issue but a significant safety oversight that I believe needs immediate attention.

As a dedicated Waze user, I greatly value the app’s real-time navigation, hazard alerts, and traffic updates. However, the fact that Waze does not currently support BMW’s HUD through CarPlay is a major drawback—one that forces drivers to take their eyes off the road to check directions on the phone or dashboard screen. This directly contradicts the very purpose of a HUD, which is designed to project crucial driving information onto the windshield, minimising distractions and enhancing road safety.

Why This Matters: The Safety Argument

Research consistently shows that distracted driving is a leading cause of accidents, with even brief glances away from the road increasing collision risks. The BMW HUD is engineered to mitigate this by keeping navigation prompts, speed limits, and turn-by-turn directions within the driver’s natural line of sight. By not supporting this feature, Waze is inadvertently encouraging drivers to look down at their phones or infotainment screens—a dangerous habit that could be avoided with proper HUD integration.

Many other navigation apps already support HUD projection via CarPlay, and it is disappointing that Waze—an app built on community-driven safety—has yet to implement this. For BMW drivers like myself, this is not just an inconvenience; it is an active compromise on safety.

Key Questions for Waze

Why is this feature not yet supported? Is this a technical limitation, a licensing restriction with BMW, or simply a matter of development prioritisation?
What is the timeline for implementation? Given the clear safety benefits, I urge Waze to treat this as a high-priority update.
Are there any interim solutions? If full integration is complex, could Waze introduce a basic directional prompt on the HUD (similar to BMW’s native navigation) while working on full compatibility?
A Plea for Urgent Action

I kindly request a transparent response outlining Waze’s position on this issue and a realistic timeframe for resolution. If this feature is already in development, I would appreciate an estimated release window. If not, I strongly urge your team to escalate this as a critical update—not just for BMW drivers, but for all road users who rely on Waze for safer journeys.

Waze has always championed smarter, safer driving. By enabling HUD support, you would be taking a major step toward reducing driver distraction and aligning with modern vehicle safety innovations. I sincerely hope this feedback is taken seriously and acted upon with urgency.

Thank you for your time and consideration. I look forward to your response and hope to see this feature implemented without further delay.

Best regards,