I'm writing to you as someone who truly loves what Waze is supposed to be: a community of drivers helping each other out. But that spirit is dying, and it's because you're letting a handful of trolls ruin it for everyone else.

We've all seen it: phantom police cars that vanish into thin air, imaginary traffic jams on empty roads, and the completely absurd "icy road" warnings during a summer heatwave. It’s gone from being a funny quirk to a serious problem. It’s not just annoying anymore; it’s making us lose trust in the app we once relied on.

We, the honest drivers, are tired. We need you to step in and give us the tools to fight back. Here are a few common-sense ideas:

1. A Simple "Trust Score" for Everyone.
   This doesn't need to be complicated. If your reports are helpful and people confirm them, your hidden trust score goes up. If your reports are constantly flagged as false, your score plummets. It’s that simple.

2. Real Consequences for Trolls.
   A bad trust score needs to mean something. Put them in a "timeout corner" where they can't report for a day. If they keep doing it, give them a week off. And for the worst offenders who just want to watch the world burn? Kick them out for good.

3. The Biggest Fix: You Must Be THERE to Confirm.
   This is a huge one. Right now, a liar's friend can confirm a fake report from his couch miles away. That's insane. Please, make the "It's There" button dead unless a driver's GPS shows they are right on top of the report. No physical presence, no vote.

4. Use a Little Common Sense in the App.
   Your system has all the data. Use it!

Does a "standstill traffic" report make sense when your own data shows other Wazers flying by at the speed limit? Of course not. The system should automatically flag and remove it.
An "icy road" report when it's clearly summer? Come on. Block those reports automatically when they make no logical sense.
Please, listen to your community. We are the ones on the road every day trying to make this work. We want to help you clean up the app and bring back the Waze we all loved and trusted.

Sincerely,
A Driver Who Still Hopes.