Feature Proposal for Waze
Contact Sync & Automatic Call Trigger Based on Destination Arrival
Background & Problem
Many drivers frequently navigate to destinations that are the home addresses of people they know (friends, family members, clients). Upon arrival, drivers often need to:
Search for the contact on their phone
Manually place a call
Or send a message to notify arrival
These actions are often performed while driving or during short stops and lead to:
Dangerous distractions
Unnecessary time loss
A fragmented arrival experience within the navigation flow
Proposed Solution
A built-in Waze feature that enables smart synchronization between contacts and their home addresses, allowing automatic calling upon arrival at the destination.
How It Works
Users opt in to sync selected phone contacts with Waze.
For each contact, the user can define:
A home address or fixed location
Whether automatic calling should be enabled
When navigating to that address:
Waze recognizes the destination as a contact’s residence
The driver preselects a call timing option:
1 / 2 / 5 minutes before arrival or at arrival
The call is triggered automatically, with no need to interact with the phone.
User Value
Saves time and reduces friction at arrival
Seamless, intuitive arrival experience
Eliminates the need to handle the phone
Solves a common daily use case (“I’m here”, “I’ve arrived”)
Road Safety Impact
Reduces manual phone usage while driving
Aligns directly with Waze’s safety-first values
Encourages focused, distraction-free driving
Business Value for Waze
Improved user experience and engagement
Strong differentiation from other navigation apps
Positions Waze as a smart driving assistant, not just a navigation tool
Feature can be expanded into premium or personalized experiences
Future Extensions
Automatic message instead of a call (user choice)
“Arriving in X minutes” notifications
Work / client-based destinations
Calendar integration (meetings at private addresses)
Time-based or user-defined automation controls
Summary
This feature addresses a real, everyday driver need with a simple and intuitive solution.
It naturally connects navigation, communication, and safety — strengthening Waze’s role as a comprehensive, intelligent driving platform rather than solely a route guidance app.