"Syncing the Drive with the Kitchen"
1. The Problem Currently, users must juggle two separate tasks when picking up food: navigating through traffic and timing their order.If the user orders too early, the food gets cold.If they order too late (or wait until they arrive), they end up idling in parking lots or double-parking, causing traffic congestion—the very thing Waze aims to solve.
2. The Solution: "Waze Pick-Up"A seamless integration within the Waze app that allows users to place a "Quick-Order" for takeaway when they set their destination to a supported restaurant or coffee shop.How it works:Smart Timing: Based on the user’s Live ETA, Waze sends a signal to the restaurant's Point of Sale (POS) system.The "Fresh" Trigger: Instead of a static "15 minutes," the restaurant is notified to start the order when the driver is exactly $X$ minutes away, ensuring the food is ready the moment the wheels stop.Voice-First Interaction: Drivers can re-order "The Usual" via voice command to keep their eyes on the road.
3. Key BenefitsFor the User: Zero wait time and a safer, hands-free way to manage errands while driving.For the Community: Reduces "double-parking" and traffic bottlenecks near busy storefronts caused by drivers waiting for orders.For Waze/Google: Creates a new revenue stream through affiliate partnerships with food platforms (like Olo, UberEats, or Square) and keeps users inside the Waze ecosystem longer.
4. User Flow ExampleSearch: User searches for "Starbucks" or "Pizza" in Waze.Action: A "Order for Pickup" button appears next to "Go."Refine: User selects a "Quick-Menu" item (e.g., "Large Americano").Drive: Waze monitors the ETA. If the driver hits a traffic jam, the restaurant is automatically notified to delay the start of the order.Arrive: User arrives; food is ready; traffic keeps moving.