Dear Waze Support Team,

I am experiencing two persistent integration issues with the built-in Waze application on my 2026 Lincoln Nautilus, which uses Android Automotive OS / Google built-in.

I downloaded Waze directly from the vehicle’s Google Play Store and use it actively for navigation in Dubai, UAE.

My current Waze version is:

Waze Version: 5.22.10.3
Updated on: August 3, 2026

The application itself works correctly on the main center multimedia display, but there appear to be problems with the integration between Waze and the vehicle’s additional displays.

1. Incomplete Waze information on the upper instrument / driver display

My vehicle has a large upper driver display in addition to the center multimedia screen.

When I use Waze directly on the center screen, I can see all normal Waze information, including:

• Speed camera / radar alerts
• Police reports
• Accidents
• Stopped vehicles
• Hazards
• Other Waze map/report icons
• Full route guidance

However, this information is not properly transferred to the upper driver display.

While the Waze route itself can appear on the upper display, I do not receive the same useful navigation information there.

For example, I cannot properly see:

• Waze incident/report icons
• Speed camera / radar alerts
• Detailed upcoming exit information
• Clear turn-by-turn exit guidance
• Remaining distance to the destination
• Remaining travel time
• Distance to the next maneuver

This is particularly important while driving because the upper display is directly in the driver’s field of view.

I have attached photographs showing how Waze is displayed in my vehicle.

Could you please confirm whether full instrument-cluster integration is currently supported by Waze on the 2026 Lincoln Nautilus / Lincoln Digital Experience platform?

If this functionality is supported, please investigate why the navigation data is not being properly passed to the vehicle’s driver display.

1. Waze route does not appear in the home-screen navigation widget

There is also a second issue.

When I start navigation in Waze and remain inside the Waze application, the route works normally.

However, when I press the Home button on the vehicle’s center multimedia display, the navigation widget on the home screen does not show my active Waze route.

Instead, it continues to display Google Maps.

This happens even though Waze navigation is actively running at the same time.

As shown in the attached photograph:

• Waze navigation is active on the upper driver display;
• however, the center multimedia home screen continues to show Google Maps.

I cannot find any setting that allows me to change the home-screen navigation widget from Google Maps to Waze.

Could you please confirm whether Waze is supposed to integrate with the Android Automotive home-screen navigation widget on the Lincoln Digital Experience platform?

If it should, please investigate why Google Maps remains displayed even while Waze is the active navigation application.

Vehicle and system information

Vehicle: 2026 Lincoln Nautilus
Infotainment platform: Lincoln Digital Experience
Operating system: Android Automotive OS / Google built-in
Location: Dubai, United Arab Emirates
Waze version: 5.22.10.3
Waze update date: August 3, 2026

I have attached photographs demonstrating both issues.

I would appreciate it if this case could be escalated to the team responsible for Android Automotive OS / instrument-cluster / multi-display integration, as this appears to be an integration issue rather than a basic navigation or account problem.

Please also let me know whether either of these limitations is currently known on Lincoln vehicles, and whether a future update is planned.

Thank you for your assistance.

Kind regards,

Fatih Buyukhan
Dubai, United Arab Emirates