I'm experiencing an issue with the AI-powered “Where To?” search feature in the Waze app.

Several members of my family have access to the new blue-and-white AI search button, which allows them to search for destinations using AI. However, this feature is completely missing from my Waze app. I can only see the standard microphone icon.

What makes this particularly confusing is that some of my family members are using older iPhone models, including the iPhone 14 and iPhone X (iPhone 10), and they have access to this AI search feature. Meanwhile, I'm using a much newer iPhone 16 Pro Max, yet the feature is not available on my device.

I would like to understand why this feature is available on older iPhone models but not on my newer device.

Could you please investigate and clarify the following?

Why is the AI-powered “Where To?” search feature missing from my Waze app?

Is this feature being enabled gradually for individual accounts rather than based on iPhone models?

Is there a specific setting, update, or account requirement needed to activate it?

Can your support team manually enable this feature on my Waze account?

I have also attempted to troubleshoot the issue, but the AI search button remains unavailable.

I would greatly appreciate your assistance in investigating this issue and enabling the AI-powered search feature on my account, especially since other family members already have access to it on older devices.