Please tell us why you're down!
Please provide a Status page like an ISP would provide -- right now you guys have not been working for many days* (weeks?!) now, with people asking what the hell is going on all over the web, and I can't find a single response from you guys anywhere!
*"Searching for network..."; can't connect to server issue (which seemed to happen to a lot of people back in Dec 2013 too).
Is there any plan to fix this AT ALL?!!!