Bring back original Thomas (UK) voice
The new Thomas UK voice is terrible and too robotic. Please bring back the original Thomas UK voice who had a charming and friendly voice.
Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.
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Susan
commented
Bring back the old UK Thomas!!!! We miss him.
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Carmen Valderrama commented
All the "charm" of the Thomas UK voice is gone. The new one slurs words, is extremely curt and grates on my ear. For the first time in years, I've switched to Italian (not my native language) and this happened only after one short ride of hearing the "new guy".
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Ben commented
The new voice comes across angry and impatient.
It speaks too quickly so is difficult to hear the full instructions.
Please change to a better, more pleasant voice
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Rhonda Biesemeier commented
I agree. Thomas now speaks too rapidly and is curt & annoying.
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Mark
commented
Agreed... the new voices for UK Kate and Thomas are rubbish.
I might delete Waze from my iphone and find another GPS/ SatNav... others are available on the App Store -
Green Man commented
The new AI voices, especially UK Thomas, are horrendous. He's hard to understand and stressing me out. Why change? It was perfectly fine. Overall, the Waze experience has suffered in the last year (less effective directions) and this really makes it all the worse.
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LMS
commented
Both UK Kate & UK Thomas are really grating on the ear now. Please change back
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Shaigan commented
The new voices are as if they had taken MDMA pills: the voices are speedy, dry... Very far from the sweet, melodious voices that guided us not long ago.
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Shaigan commented
The new voices are as if they had taken MDMA pills: the voices are speedy, dry... Very far from the sweet, melodious voices that guided us not long ago.
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Shaigan commented
The new voices are as if they had taken MDMA pills: the voices are speedy, dry... Very far from the sweet, melodious voices that guided us not long ago.
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Shaigan commented
The new voices are as if they had taken MDMA pills: the voices are speedy, dry... Very far from the sweet, melodious voices that guided us not long ago.
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Jinswissmiss
commented
I prefer to drive with male voices and there are less of those. I also like street names to be spoken as I believe it is safer than having to look down at the screen to figure it out. There is also a lack of male voices with accents. The new update to the voices is not good at all. If nothing else, bring back the original UK Thomas.
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Steve P. commented
Please bring back the old Thomas without the dreadful regional accent.
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MH
commented
I get a little startled every time I hear the new voice—the tone is too harsh and the words are spoken too quickly. It sounds kind of like a nervous backseat driver who's just a little too worried about everything and who doesn't trust me. I much prefer the old voice, which was calmer and slower, and I didn't find its announcements anxiety-inducing.
The new voice is problematic enough for me that I will probably try to find alternatives for navigation unless and until this issue can be resolved.
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Peter Ritchie commented
There was NOTHING wrong with the ‘old’ Thomas. Please can we have him back? The ‘new’ Thomas is just not as good
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Mike Kite commented
Restore the old UK Kate and Thomas voices, the new ones are AWFUL
This is the problem with modern companies telling the customert what they want rather than listening to the customer. The new ones suck, are bad, don't work, conflict, are gruff, Kate sounds like a trans and Thomas is like he's a rally driver's co pilot.
How can a "bug" like this exist MONTHS after people have complained. Why can't you roll it back and do a modicum of user testing before pushing updates like this live?
Stop hiring cheap developers and relying on AI to do your work!
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Stu
commented
I can't bear to use Waze with these new voices, they have a completely inappropriate tone for giving instructions. Please restore the old ones! These new ones also pronounce things incorrectly and don't enunciate well.
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James Bugden commented
Yes, please Waze, bring back the original Thomas and Kate (my personal preference) UK voices.
Unlike the originals, which were calm, friendly, polite and generally very well pronounced, the replacements are curt, quite aggressive, stress inducing and littered with mispronunciations.
Having been a long time Waze user (10 years plus) and advocate, I’m afraid I’m now using Google or Apple Maps for most of my journeys. Such is my dislike of the new, “improved” Kate and Thomas voices.
A classic case of “if it ain’t broke don’t fix it!”
Please at least allow us the option of downgrading back to the originals?
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S LG commented
Please give us old Thomas back. He was like having your own valet in the car. I'm really pleased that I'm not alone in my appreciate of old Thomas vs new (bossy) Thomas.
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tom james commented
New Thomas is so bossy and sharp. Chill out dude, stop shouting at me