Bring back original Thomas (UK) voice
The new Thomas UK voice is terrible and too robotic. Please bring back the original Thomas UK voice who had a charming and friendly voice.

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LMS commented
Both UK Kate & UK Thomas are really grating on the ear now. Please change back
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Shaigan commented
The new voices are as if they had taken MDMA pills: the voices are speedy, dry... Very far from the sweet, melodious voices that guided us not long ago.
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Shaigan commented
The new voices are as if they had taken MDMA pills: the voices are speedy, dry... Very far from the sweet, melodious voices that guided us not long ago.
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Shaigan commented
The new voices are as if they had taken MDMA pills: the voices are speedy, dry... Very far from the sweet, melodious voices that guided us not long ago.
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Shaigan commented
The new voices are as if they had taken MDMA pills: the voices are speedy, dry... Very far from the sweet, melodious voices that guided us not long ago.
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Jinswissmiss commented
I prefer to drive with male voices and there are less of those. I also like street names to be spoken as I believe it is safer than having to look down at the screen to figure it out. There is also a lack of male voices with accents. The new update to the voices is not good at all. If nothing else, bring back the original UK Thomas.
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Steve P. commented
Please bring back the old Thomas without the dreadful regional accent.
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MH commented
I get a little startled every time I hear the new voice—the tone is too harsh and the words are spoken too quickly. It sounds kind of like a nervous backseat driver who's just a little too worried about everything and who doesn't trust me. I much prefer the old voice, which was calmer and slower, and I didn't find its announcements anxiety-inducing.
The new voice is problematic enough for me that I will probably try to find alternatives for navigation unless and until this issue can be resolved.
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Peter Ritchie commented
There was NOTHING wrong with the ‘old’ Thomas. Please can we have him back? The ‘new’ Thomas is just not as good
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Mike Kite commented
Restore the old UK Kate and Thomas voices, the new ones are AWFUL
This is the problem with modern companies telling the customert what they want rather than listening to the customer. The new ones suck, are bad, don't work, conflict, are gruff, Kate sounds like a trans and Thomas is like he's a rally driver's co pilot.
How can a "bug" like this exist MONTHS after people have complained. Why can't you roll it back and do a modicum of user testing before pushing updates like this live?
Stop hiring cheap developers and relying on AI to do your work!
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Stu commented
I can't bear to use Waze with these new voices, they have a completely inappropriate tone for giving instructions. Please restore the old ones! These new ones also pronounce things incorrectly and don't enunciate well.
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James Bugden commented
Yes, please Waze, bring back the original Thomas and Kate (my personal preference) UK voices.
Unlike the originals, which were calm, friendly, polite and generally very well pronounced, the replacements are curt, quite aggressive, stress inducing and littered with mispronunciations.
Having been a long time Waze user (10 years plus) and advocate, I’m afraid I’m now using Google or Apple Maps for most of my journeys. Such is my dislike of the new, “improved” Kate and Thomas voices.
A classic case of “if it ain’t broke don’t fix it!”
Please at least allow us the option of downgrading back to the originals?
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S LG commented
Please give us old Thomas back. He was like having your own valet in the car. I'm really pleased that I'm not alone in my appreciate of old Thomas vs new (bossy) Thomas.
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tom james commented
New Thomas is so bossy and sharp. Chill out dude, stop shouting at me
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dp commented
Thomas UK was the only decent voice capable of speaking street names on the whole app :(.
Please bring restore that voice as a choice. The new one has a sort of a neurotic robotic storm trooper vibe while Thomas was just a regular British guy who calmly gave directions and had some amusing mispronunciationsFor the moment at least, I'm using Waze to plan the trip and then turning it off so I don't have to hear the screeching.
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Patti Bongiorno commented
What have you done with Thomas UK? He was so warm and friendly; comforting on long drives. Now his tone is tinny, clipped, and cold. It’s as if he doesn’t even care which way I turn! Please bring him back! Thomas is what makes Waze Waze!
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Linda Martin commented
I absolutely hate the new UK Thomas voice and thinking about completely turning off waze. He was honestly the only reason I continued to use waze. I've been having that same voice for almost 10 years if not more. Everyone knows that voice we call him Nigel. However since he went away I'm aggravated by this new voice and not what I want to hear.
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Joey Steinbrecher commented
Yes new Thomas is terrible. Will waze actually listen to its users?
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Barbara Tinsley commented
The new is curt, bossy, unpleasant and speaks far too quickly to catch what he even says!! Bring back the old Thomas please!
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richardsharpe@live.co.uk commented
The original Thomas voice was calm and reassuring. The new hectoring tone is appalling. Please restore the original.