Include setting details in user reports
Part of the challenge in handling reports is getting details from the reporting user. The following information should be available to editors to better handle reports with less need to request information from the Wazer:
Avoid toll roads
Avoid difficult intersections
Avoid freeways
Unpaved roads setting
Passes added
Vehicle type
Basically anything that affects the route suggested by Waze.
HOV route selected
turbomkt
shared this idea
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nzahn1 commented
Yup, long standing request. At least give the users the OPTION to include user data in the map issue report. Something like a checkbox:
[ ] "Include user routing preferences with report to map editors"
[ ] "Include destination info with report to map editors" -
Aaron H commented
With a response rate of less than 15% on average, we need as much information as is possible to solve URs. Ramblin's suggestion of allowing the Waze to select "send additional destination information" is a fantastic one and one that would help tremendously.
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snyowl
commented
We need more information from the reporter to resolve many URs. It would be helpful to get this information in the UR rather than to have to ask the reporter.
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reivaxx162
commented
Adding to the suggestion if it's even possible is including system details such as if they're submitting this report from iOS/Android mobile app, Apple carplay or Android auto and if they have bluetooth turned on (for the purpose of troubleshooting issues when travelling in a tunnel with beacons).
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ramblinwreck_81 commented
Please give the reporting wazer the option of including their waze destination in the report.