Update UR editor reply email
Below is the email Waze currently sends when an editor replies to a UR reporter:
From: Waze Map Editor no-reply@waze.com
Subject: A comment on a map issue you reported
Hi <Reporter Username>,
You received a comment on the map issue you reported, from <Date> on <Road Name>, <City> - “<UR Description>”. An editor from the Waze mapping community wants to solve the problem, but needs some more information.
<Editor Username> on <Date/Time>:
<Editor Message>
You can reply using the Waze mobile app, or <URL to UR> in the Waze map editor.
Want to join the map editing community? Here’s how to start:
How to edit the Waze map video tutorial - http://www.youtube.com/watch?v=HVksbb1Z4SQ
Map Editing wiki - https://wazeopedia.waze.com/
Waze editing forum - http://www.waze.com/forum/viewforum.php?f=8
Please consider the following changes:
- Update the wiki link to the new one
- Update the forum link to Waze Discuss
- Consider localising the forum link to the country forum based on the reporter's determined country
- Add instructions to "Do not reply to this email"
- Consider adding a link to a YouTube master class video
- Consider linking to the Community Hub (https://www.waze.com/wiki/CommunityHub/Main_Page)
- Please point out that map editors are volunteers. For example: "A volunteer editor from the Waze mapping community..."
- Provide a link to report non-map issues, like application support, help articles and the product experts community.
Please also consider voting on the following suggestions:
https://waze.uservoice.com/forums/59225-map-editor-suggestions/suggestions/46466803-change-the-wording-in-the-automatic-email-when-an (9 votes at posting)
https://waze.uservoice.com/forums/59225-map-editor-suggestions/suggestions/46490131-message-do-not-response-by-mail-when-editor-comm (17 votes at posting)
We plan to work on updating UR editor reply email in the near future.
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Scoota - Volunteer Waze Editor commented
Really well thought out changes. I agree they should not need to be upvoted to be considered eligible - they are minimum requirements for any communication to the wazing public.
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John Anstey commented
So many changes to Waze infrastructure recently, this should have happened automatically. Link for non-map issues - an excellent addition