Jiong Sheng Hoo

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  1. 3 votes
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  2. 14 votes
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  3. 6 votes
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  4. 80 votes
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  5. 184 votes
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  6. 128 votes
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    Jiong Sheng Hoo commented  · 

    I will only say this, before you remove an existing convenience, be sure to have a solution at hand first.

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  7. 42 votes
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  8. 46 votes
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  9. 92 votes
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  10. 112 votes
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    Jiong Sheng Hoo commented  · 

    Yes. Just, yes.

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  11. 10 votes
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  12. 24 votes
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  13. 212 votes
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    Thanks for supporting this suggestion! We've added it to the WME team's backlog, and hope to get to it in the near future. We will follow up here when we have an update, or need more info from the community. 

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  14. 119 votes
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  15. 108 votes
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  16. 416 votes
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    Jiong Sheng Hoo commented  · 

    A very good example would be the OSTicket support ticketing system, where there are 2 text boxes: One to reply the user, and another for internal notes. Very helpful when 2 or more support agents are discussing on the solution of one ticket. Keeps all the discussion in one place, not having the need to refer to another chatgroup and over time lose the conversation

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