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Jiong Sheng Hoo

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My feedback

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  1. Let editors tell app users why Places or Place updates were rejected

    302 votes
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    5 comments  ·  Map Editor Suggestions  ·  Admin →
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    Jiong Sheng Hoo supported this idea  · 

  2. Internal editor Notes on User Reports

    503 votes
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    17 comments  ·  Map Editor Suggestions » General  ·  Admin →
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    Jiong Sheng Hoo commented  · 

    A very good example would be the OSTicket support ticketing system, where there are 2 text boxes: One to reply the user, and another for internal notes. Very helpful when 2 or more support agents are discussing on the solution of one ticket. Keeps all the discussion in one place, not having the need to refer to another chatgroup and over time lose the conversation

    Jiong Sheng Hoo supported this idea  · 
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