526 results found

1. Need A View Shared Drive Option While Using CarPlay

   The green-ish “View Shared Drive” button that normally appears on the right side of the screen does not appear while connected to Apple CarPlay. Currently, the only way to view a drive that has been shared with you is to disconnect from CarPlay, which is very frustrating. I am on a road trip with family in which we are driving two separate vehicles, and it would be very useful to be able to view a shared drive on my CarPlay screen to see where the rest of the family is and what their ETA is.

   And while we’re at it, can we bring back the old “trip progress meter” that showed your progress and ETA versus a friend’s if you were both navigating to the same location and shared the drive with each other? That was one of the coolest and best Waze features of all time, so I’m not sure why it was taken away.

   The green-ish “View Shared Drive” button that normally appears on the right side of the screen does not appear while connected to Apple CarPlay. Currently, the only way to view a drive that has been shared with you is to disconnect from CarPlay, which is very frustrating. I am on a road trip with family in which we are driving two separate vehicles, and it would be very useful to be able to view a shared drive on my CarPlay screen to see where the rest of the family is and what their ETA is.

   And while we’re at it,… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Car Play  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Car Play

   responding to krzycholub on 09.01.2023 01:25 PM:

   Yesterday afternoon was a terrible day for traffic in the NY/NJ area. Waze had routed me to use Challenger Road and local roads to get from the NJTPKE North to 46E toward the GWB. The left turn to 46 E was blocked by multiple police cars. Considering that I had spent 10-15 minutes following directions only to be re-routed again, I wanted to let someone know. I couldn’t locate a quick way on the app (when I am using the Apple Car Play screen) to indicate that routing was no longer allowed. It happened again 3 times in Ft Lee as well, but I was being waved on by police so fast I couldn’t take any eyes off the road long enough to warn other drivers.

   I would love an extremely quick-to-access one-touch indicator that shows up on Car Play, whether placed in the traffic or hazard area, when a normal turn is temporarily blocked.

   This is all we can access - cid:42E693B4-E6B2-4E20-B648-D1FA28B96C1A

   responding to krzycholub on 09.01.2023 01:25 PM:

   Yesterday afternoon was a terrible day for traffic in the NY/NJ area. Waze had routed me to use Challenger Road and local roads to get from the NJTPKE North to 46E toward the GWB. The left turn to 46 E was blocked by multiple police cars. Considering that I had spent 10-15 minutes following directions only to be re-routed again, I wanted to let someone know. I couldn’t locate a quick way on the app (when I am using the Apple Car Play screen) to indicate that routing was no longer allowed. It… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Car Play  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Show what each camera is for an where they are an how far it can detect you speeding or how long ur in speed i force ment zone an when u out

   Can u please show what each camera is for an have options to say it an report it an when it can still fine u or when it can see u on other side of road too an fine u still please 🙏 an say when u almost at a place u need to slow down an change speeds for different zone speeds cos we need warnings soemtiemes an can we choose a tone for alert 🔔 that we need for each different thing an not show what we don’t need to know like eg car on side of rd or dont say turn this exit or turn if it’s regular route we know already an take each day soemtimes it’s pointless saying it when we know an just trying to watch out for traffic an speed zones an cops or roadworks an what times it’s i forced an when it’s not started yet till thai time like rd works 10-3 am or what ever

   Can u please show what each camera is for an have options to say it an report it an when it can still fine u or when it can see u on other side of road too an fine u still please 🙏 an say when u almost at a place u need to slow down an change speeds for different zone speeds cos we need warnings soemtiemes an can we choose a tone for alert 🔔 that we need for each different thing an not show what we don’t need to know like eg car on side of rd… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Alerts  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Feedback and Feature Suggestion for Improved Map Interaction

   I wanted to share some observations and a suggestion that could enhance the user experience when searching for locations with multiple branches, like Safeway.

   I noticed that Apple Maps stands out by showing the user’s current location in relation to multiple search results on the map, which helps give a quick visual understanding of where you are and where you’re headed. However, it currently lacks the ability to tap directly on a location pin on the map to begin navigation. Instead, users must choose from the text list, which can be confusing if you’re unsure of the exact address or direction you’re heading.

   Here’s the challenge:
   When there are several nearby results (e.g., three Safeway stores), and you don’t know the exact address, it becomes difficult to choose the best option—especially if one is closer to your route or destination.

   My suggestion:
   Please consider enabling users to tap on a location pin directly on the map to view its details and start navigation from there. This visual-first approach would make selecting the right location faster and more intuitive, especially when navigating unfamiliar areas.

   I wanted to share some observations and a suggestion that could enhance the user experience when searching for locations with multiple branches, like Safeway.

   I noticed that Apple Maps stands out by showing the user’s current location in relation to multiple search results on the map, which helps give a quick visual understanding of where you are and where you’re headed. However, it currently lacks the ability to tap directly on a location pin on the map to begin navigation. Instead, users must choose from the text list, which can be confusing if you’re unsure of the exact address or… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Car Play  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Navigation Info Obscuring ETA on I-285 West in Atlanta, GA (Exit 61 – Airport)

   Hi Waze team,

   I’d like to report a usability issue I encountered while using Waze with Apple CarPlay. When driving on I-285 West near Atlanta, Georgia, heading toward Exit 61 (Airport / Domestic / Atlanta / Montgomery / Columbus), the navigation panel becomes too large, displaying an extended list of destinations and road names.

   In this specific case, the upcoming turn involves I-85 South and multiple destination labels, causing the black instruction box on the left side to expand significantly. This box completely blocks the estimated time of arrival (ETA) and other useful trip data, making it impossible to see when I’ll reach my destination without closing or waiting for the box to change.

   This happened while merging onto I-285 West, approaching the exit for the Atlanta Airport.

   Suggested Improvement:

   Please consider updating the interface so that:

   The ETA remains visible at all times, regardless of the length of the turn instruction text.

   The instruction box could be scrollable, collapsible, or redesigned to avoid overlapping key travel info.

   This issue affects driver safety and planning, especially during long trips or complex interchanges where multiple destinations are listed.

   Thank you for your attention and for your continued improvements to Waze!

   Hi Waze team,

   I’d like to report a usability issue I encountered while using Waze with Apple CarPlay. When driving on I-285 West near Atlanta, Georgia, heading toward Exit 61 (Airport / Domestic / Atlanta / Montgomery / Columbus), the navigation panel becomes too large, displaying an extended list of destinations and road names.

   In this specific case, the upcoming turn involves I-85 South and multiple destination labels, causing the black instruction box on the left side to expand significantly. This box completely blocks the estimated time of arrival (ETA) and other useful trip data, making it impossible to see… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Map display  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Petrol station prices

   I use this app every day http://itunes.apple.com/it/app/prezzi-benzina/id373044013?mt=8 to find a the best petrol station in terms of price.
   From my point of view, this app should be integrated in Waze.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. For the Love of Waze: A Real Driver's Plea to Stop the Trolls

   I'm writing to you as someone who truly loves what Waze is supposed to be: a community of drivers helping each other out. But that spirit is dying, and it's because you're letting a handful of trolls ruin it for everyone else.

   We've all seen it: phantom police cars that vanish into thin air, imaginary traffic jams on empty roads, and the completely absurd "icy road" warnings during a summer heatwave. It’s gone from being a funny quirk to a serious problem. It’s not just annoying anymore; it’s making us lose trust in the app we once relied on.

   We, the honest drivers, are tired. We need you to step in and give us the tools to fight back. Here are a few common-sense ideas:

   1. A Simple "Trust Score" for Everyone.
      This doesn't need to be complicated. If your reports are helpful and people confirm them, your hidden trust score goes up. If your reports are constantly flagged as false, your score plummets. It’s that simple.

   2. Real Consequences for Trolls.
      A bad trust score needs to mean something. Put them in a "timeout corner" where they can't report for a day. If they keep doing it, give them a week off. And for the worst offenders who just want to watch the world burn? Kick them out for good.

   3. The Biggest Fix: You Must Be THERE to Confirm.
      This is a huge one. Right now, a liar's friend can confirm a fake report from his couch miles away. That's insane. Please, make the "It's There" button dead unless a driver's GPS shows they are right on top of the report. No physical presence, no vote.

   4. Use a Little Common Sense in the App.
      Your system has all the data. Use it!

   Does a "standstill traffic" report make sense when your own data shows other Wazers flying by at the speed limit? Of course not. The system should automatically flag and remove it.
   An "icy road" report when it's clearly summer? Come on. Block those reports automatically when they make no logical sense.
   Please, listen to your community. We are the ones on the road every day trying to make this work. We want to help you clean up the app and bring back the Waze we all loved and trusted.

   Sincerely,
   A Driver Who Still Hopes.

   I'm writing to you as someone who truly loves what Waze is supposed to be: a community of drivers helping each other out. But that spirit is dying, and it's because you're letting a handful of trolls ruin it for everyone else.

   We've all seen it: phantom police cars that vanish into thin air, imaginary traffic jams on empty roads, and the completely absurd "icy road" warnings during a summer heatwave. It’s gone from being a funny quirk to a serious problem. It’s not just annoying anymore; it’s making us lose trust in the app we once relied on.

   We,… more

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Reports  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Features

   by recc of Waze Customer Support, here's what I wrote to Ralph:

   Hi Ralph …

   ....

   I do have a few somethings else ….

   1)I need the directions to reference something I see out the window. I don’t care if the locals call it “Webster-Basin-Springs RD” …. what’s on the road sign is State 333 off of US 60 South west of Irvington, **. You’ll need google maps/apple maps to find this reference. Waze only shows the name which cannot be seen on the road.

   Waze CONSTANTLY uses a reference which is NOT on the roadway signs.

   2) Nuther complaint: “where to” tap doesn’t persist when moving. So I get penalized with needing more attention to the app while driving than “just a glance.” Let it persist like it does when I’m not moving.

   3) I expect this probably involves some sort of payment, but finding destinations is hardly easy. So what I have to do is use the apple or google map to search for fuel stations I want to use and then copy the address, enter it into a non-persistent ‘goto’ field.

   4) need to restore the ability to easily update the speed limit. Used to be “tap the speedometer” to open a correction … now unable to correct as far as I know.

   5) It has “opt out” of a toll road. It also needs to be aware of the vehicle … are we able to “turn around” on a narrow residential street with driveways the only alternative to BACKING onto a highway … or are we a truck/trailer combination which needs a roadway? motorcycle, sports car, sedan, SUV/Truck, Truck-Trailer.

   6) perhaps ability to easily update the max speed for accurate ETA. On this last trip (towing an RV) … I didn’t run the 75 mph speed limit.

   7) Finally … how about a selectable chime only for when approaching a turn (with selectable lead time) in the computed direction or add a chime for an alert? Waze reads-off 5 different roadway names, so I mute the sound.

   I use Waze for speed limits, roadway condition alerts, traffic, police, etc. It’s been superior there, but it needs to be refined by someone who wears glasses when they used to have “x-ray vision" and has seen more than 3 POTUS election cycles … as a registered voter. when I zoom in to read a street name, the letters need to enlarge.

   appreciate your work … I just returned from a 900 plus mile one way drive. Got a lot of work with this app, and these shortcomings were evident repeatedly.

   Al
   Waze Customer

   by recc of Waze Customer Support, here's what I wrote to Ralph:

   Hi Ralph …

   ....

   I do have a few somethings else ….

   1)I need the directions to reference something I see out the window. I don’t care if the locals call it “Webster-Basin-Springs RD” …. what’s on the road sign is State 333 off of US 60 South west of Irvington, **. You’ll need google maps/apple maps to find this reference. Waze only shows the name which cannot be seen on the road.

   Waze CONSTANTLY uses a reference which is NOT on the roadway signs.

   2) Nuther… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  App user Interface (UI)  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Peter Lorre voice

   My wife and I were watching Hotel Transylvania 2. When the GPS in the movie spoke with a Peter Lorre impression, my wife said 'We need that voice!'

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Voice and Sound  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Ich habe einige Worte

    Hallo liebes Waze Team,

    ich habe einige Fehler in der App entdeckt und habe ein paar Tipps und Vorschläge für euch.

    Fehler: Unter „Stimme und Ton“ -> „Sprich zum Melden“ lässt sich der Button nicht aktivieren. Er schaltet sich immer wieder auf OFF. Außerdem gibt es bei Apple CarPlay ein Problem: Wenn sich die Route ändert, verlängert oder verkürzt, erscheint unten links eine Anmerkung, die mit $$ beginnt. Ich vermute, dass es sich dabei um einen Bug handelt.

    Vorschläge: Es wäre super, wenn man in der App die Ampel sehen könnte. Das würde das Fahren deutlich sicherer machen, besonders in Großstädten.

    Zusätzlich wäre es hilfreich, wenn man bei Navigationsanweisungen statt Sätzen nur Geräusche hört, wie bei einer Benachrichtigung. Das würde einen dazu bringen, aufs Display zu schauen. Ein Wassertropfen-Geräusch wäre zum Beispiel eine gute Idee. Ich brauche keine Stimme, ich möchte nur geweckt werden, damit ich zu meinem Display schaue.

    Am wichtigsten wäre es jedoch, wenn man über Siri direkt Blitzer melden könnte. Leider hängt die Funktion „Unter Stimme und Ton“ -> „Sprich zum Melden“.

    Das Mikrofon Button bei Carplay, um die Orte zu nennen, reagiert ZU SCHNELL! Und der sound hört sich billig an und die animation sieht verpixelt aus.

    Ich würde mich freuen, wenn ihr mir eine Rückmeldung geben könntet, dass ihr die E-Mail gelesen habt.

    Liebe Grüße aus Oberhausen, Germany

    Hallo liebes Waze Team,

    ich habe einige Fehler in der App entdeckt und habe ein paar Tipps und Vorschläge für euch.

    Fehler: Unter „Stimme und Ton“ -> „Sprich zum Melden“ lässt sich der Button nicht aktivieren. Er schaltet sich immer wieder auf OFF. Außerdem gibt es bei Apple CarPlay ein Problem: Wenn sich die Route ändert, verlängert oder verkürzt, erscheint unten links eine Anmerkung, die mit $$ beginnt. Ich vermute, dass es sich dabei um einen Bug handelt.

    Vorschläge: Es wäre super, wenn man in der App die Ampel sehen könnte. Das würde das Fahren deutlich sicherer machen, besonders in… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Alerts  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Musi

    There is a wonderful app, called Musi, that plays music directly from YouTube WITHOUT ads. You only pay $7 to remove the onscreen ads, and even then it lasts forever because it’s tied to the account.

    Waze has 3 million reviews on the App Store alone.
    Musi has 3.3 million.

    Could we possibly set it up to attach Musi to Waze?

    https://apps.apple.com/us/app/musi-simple-music-streaming/id591560124

    I really think the team should link into this!

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  App user Interface (UI)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. WiFi for CarPlay/AndroidAuto and Phone for Data

    The key point here is that
    I HAVE NOT SUBSCRIBED TO MY CAR's ONSTAR DATA PLAN

    1. my iPhone is able to connect to the car over WiFi for Apple Car Play
    2. Waze is able to operate through "WiFi Car Play" on my car's infotainment system
    3. This is key: THE CAR DOES NOT HAVE A DATA PLAN. So while I'm connected to the car's local area network (LAN) my phone does not have wide area network (WAN) data through the car's WiFi.
    4. Since the phone is connected to the car over WiFi, Waze thinks it should have WAN data and doesn't try any other method like the phone's 5G connection. Since the WiFi is LAN-only, Waze does not have a voice for turn information and it does not have any crowd-sourced information.

    It would be great if Waze could test for WAN data over WiFi and if it finds there is nothing there it switches to 5G for data. It can stay connected to WiFi for CarPlay, but get the data to operate separately. Maybe you could create an on/off switch for this in the settings so people can choose.

    My only work around is to connect by wire and continue to turn off my phone's WiFi so that it doesn't try to connect to the WiFi CarPlay. If Waze could do Car Play over WiFi and separately data over 5G this would be much better.

    The key point here is that
    I HAVE NOT SUBSCRIBED TO MY CAR's ONSTAR DATA PLAN

    1. my iPhone is able to connect to the car over WiFi for Apple Car Play
    2. Waze is able to operate through "WiFi Car Play" on my car's infotainment system
    3. This is key: THE CAR DOES NOT HAVE A DATA PLAN. So while I'm connected to the car's local area network (LAN) my phone does not have wide area network (WAN) data through the car's WiFi.
    4. Since the phone is connected to the car over WiFi, Waze thinks it should have WAN data and doesn't… more
    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Increase the size of the text a number is a routes etc

    Is there anyway to increase the text size because if looking at the road driving at night and then switching to look at your phone inside the car; the print is very small and it can take me a couple seconds to actually read it correctly. This includes numbers as well as written text. The routes and the exits are sooo small & unclear. If they were larger it would be easier to switch from watching the road to Waze and then back to the road especially at night.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  App user Interface (UI)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. 24/7 Roadrunner Email Support – Get Help Anytime by Phone

    Call Toll-Free: 1-877-337-8298 for Immediate Support

    Whether you're experiencing login issues, email configuration problems, or technical glitches, this guide explains how to quickly and efficiently contact Roadrunner (now Spectrum) customer service. From phone and live chat to forums and social media, here’s everything you need to get your Roadrunner email working again.

    Overview

    The most effective way to get help with your Roadrunner email is through the Spectrum Email Support Center, which offers helpful articles, live chat, and community forums. For direct support, call Roadrunner Customer Support at 1-877-337-8298—available 24/7.

    Introduction to Roadrunner Email Support

    Originally provided by Time Warner Cable, Roadrunner Email is now managed by Spectrum. While new accounts are no longer created, many long-term users still rely on Roadrunner for daily communication—making reliable support essential.

    Why Roadrunner Customer Service Matters

    Spectrum’s dedicated support team can assist you with:

    Login and password recovery

    Email setup and configuration

    Connectivity and error troubleshooting

    Spam filtering and email security

    How to Contact Roadrunner (Spectrum) Customer Service
    1. Phone Support (24/7)

    General Support Number: 1-877-337-8298
    Call this number for help with login issues, setup, sending/receiving errors, and general technical support.

    1. Live Chat Support

    Visit: www.spectrum.net

    Use the live chat option to speak with a Spectrum representative.

    1. Email Support

    Spectrum does not currently offer direct email-based support. For the fastest service, use phone or live chat.

    Social Media Support

    Twitter: @Ask_Spectrum

    Facebook: Spectrum Support Page

    Community Forums

    Visit the Spectrum Community to post questions and get assistance from moderators and other users.

    Tips for a Smooth Support Experience

    Have Your Info Ready: Include your email address, account holder name, and any error messages.

    Be Clear and Concise: Explain your issue and what you’ve already tried.

    Take Notes: Record any instructions, steps taken, or case numbers.

    Request a Case Number: This helps with future follow-ups.

    What Roadrunner Support Can Help With

    Login errors and password recovery

    Email setup on desktop and mobile devices (Outlook, Apple Mail, etc.)

    Sending and receiving problems

    Spam and junk mail management

    Server settings and connection issues

    Account security and recovery

    Common Roadrunner Email Problems and Fixes
    1. Login Issues

    Confirm email and password are correct

    Clear your browser’s cache and cookies

    Try a different browser or device

    If issues persist, call 1-877-337-8298

    1. Password Recovery

    Visit: www.spectrum.net/password-reset

    Click “Forgot Email Password”

    Follow the on-screen prompts to reset using your recovery email or phone

    Or call 1-877-337-8298 for assistance

    1. Sending or Receiving Issues

    Check internet connection

    Confirm IMAP/SMTP server settings

    Review spam and filter rules

    Call 1-877-337-8298 for support

    1. Spam or Phishing Emails

    Mark suspicious messages as spam

    Avoid clicking on unknown links or attachments

    Report phishing attempts via chat or forums

    For guidance, call 1-877-337-8298

    Roadrunner Email Server Settings
    IMAP (Recommended)

    Incoming Server: mail.twc.com — Port: 993 (SSL Enabled)

    Outgoing Server (SMTP): mail.twc.com — Port: 587 (STARTTLS Enabled)

    POP3 (Optional)

    Incoming Server: mail.twc.com — Port: 995 (SSL Enabled)

    Outgoing Server: mail.twc.com — Port: 587 (STARTTLS Enabled)

    Best Practices for Contacting Support

    Gather account details: email address, full name, phone number, and recovery methods

    Clearly describe the issue and steps already taken

    Record your case number

    Follow up if needed using the case number

    Conclusion

    Though Roadrunner Email is now part of Spectrum, it continues to be supported and widely used. Whether you’re having access problems, technical errors, or configuration issues, help is just a call away.

    To keep your account secure:

    Use a strong, unique password

    Enable two-factor authentication if available

    Avoid accessing your account over public Wi-Fi

    Always use the official support number: 1-877-337-8298

    Frequently Asked Questions (FAQs)

    Q1: How do I contact Roadrunner customer service?
    Call 1-877-337-8298 or visit www.spectrum.net
    for live chat and self-help tools.

    Q2: What if I forget my email password?
    Use the “Forgot Email Password” option at the login page or call 1-877-337-8298.

    Q3: How do I set up email forwarding?
    Go to Webmail → Settings → Forwarding → Enter the destination email. For help, call 1-877-337-8298.

    Q4: Why am I not receiving emails?
    Check your spam folder, filters, and ensure you’re connected to the internet. If the issue continues, call 1-877-337-8298.

    Q5: How can I improve my email security?
    Use strong passwords, enable 2FA, and avoid public Wi-Fi. For more help, call 1-877-337-8298.

    Q6: What are the correct server settings for Roadrunner email?
    IMAP: mail.twc.com (Port 993)
    SMTP: mail.twc.com (Port 587)
    For assistance, call 1-877-337-8298.

    Q7: How do I report phishing or suspicious emails?
    Mark them as spam and report the issue via Spectrum chat or forums, or call 1-877-337-8298.

    Q8: Can I access Roadrunner email on my smartphone?
    Yes. Use the IMAP/SMTP settings listed above or call 1-877-337-8298 for setup guidance.

    Q9: What should I do if I have technical issues?
    Clear your browser’s cache, switch devices, or update your mail client. If issues persist, call 1-877-337-8298.

    Q10: How do I recover my Roadrunner account if I'm locked out?
    Visit www.spectrum.net
    → Click “Forgot Email Password” → Follow prompts to reset.
    Or call 1-877-337-8298 for immediate help.

    +

    Call Toll-Free: 1-877-337-8298 for Immediate Support

    Whether you're experiencing login issues, email configuration problems, or technical glitches, this guide explains how to quickly and efficiently contact Roadrunner (now Spectrum) customer service. From phone and live chat to forums and social media, here’s everything you need to get your Roadrunner email working again.

    Overview

    The most effective way to get help with your Roadrunner email is through the Spectrum Email Support Center, which offers helpful articles, live chat, and community forums. For direct support, call Roadrunner Customer Support at 1-877-337-8298—available 24/7.

    Introduction to Roadrunner Email Support

    Originally provided by Time Warner… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Something else / other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Add support for Qobuz music player

    Add support for Qobuz music player
    https://apps.apple.com/us/app/qobuz-music-editorial/id946429340

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  App user Interface (UI)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Add support for Qobuz music player

    Add support for Qobuz music player

    https://apps.apple.com/us/app/qobuz-music-editorial/id946429340

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  App user Interface (UI)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Automated Incident Emergency Detection & Location Screen Change and 3 type descriptor

    Unless it is your day job, and even then, most people faced with an emergency situation either as a victim or a witness, especially in a vehicle, will suffer immense rushes of adrenaline pumping around the body, any injuries invoke confusion as delayed shock sets in.

    Is there/ can there be any rapid single panic-proof (user option selected) - such as 5 second hold of fingers on the screen in two places simultaneously or gyroscopic sudden impact detection via phone or user holds max/min volume buttons at their max point for a duration (viz like Apple power down) - depending on user settings, additionally, such detection automatically engages the phone torch in user chosen: static, various rates of flashing or SOS. An EMS (country specific) CALL single button press, combined with further settings-related onscreen depiction graphics and text of the INCIDENT LOCATION, directions to then be boldly shown in large simplistic unfussy print on the screen- displaying three of the most common used international location descriptors: 1. What Three Words 2. Long/latitude coordinates 3. descriptive language versions e.g. “I am northbound on the XYZ nn miles from the xyz slip road opposite ZYX building “ combined with options such as send via SMS option &/or turn on handset camera (where applicable) to live link the incident scene for disaster planning teams assessments if necessary. Such crisis do not offer those present with clear thought either the victims or witnesses as shock sets in, and by providing easy-read, unfussy screen display, such pinpoint accuracy, that they can recite to the other end of the call, valuable minutes will expedite all emergency services response and potentially save lives and limbs, Most of these suggestions I envisage to be user settings selected as to how the user is automatically impacted with the change of screen in such situations. It could vary from a small overlaid window with just the 3 location options, all the way to a full EMS window with all options and flashing torches. Either way, in an emergency, something will help those present in providing essential location detail in those crucial minutes. If there is to be an option for ‘voice activated control’ then the initial part should be automatic from the AI not the user, in case they are incapacitated or unable to speak; the AI should time-out to non-vocal after a period so anyone in vision of the display can see the location, in case they are unable to move, but can use their own phone to call EMS instead.

    Unless it is your day job, and even then, most people faced with an emergency situation either as a victim or a witness, especially in a vehicle, will suffer immense rushes of adrenaline pumping around the body, any injuries invoke confusion as delayed shock sets in.

    Is there/ can there be any rapid single panic-proof (user option selected) - such as 5 second hold of fingers on the screen in two places simultaneously or gyroscopic sudden impact detection via phone or user holds max/min volume buttons at their max point for a duration (viz like Apple power down) - depending… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Something else / other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Profitez des Assistants Vocaux pour Écouter RMC

    L'un des moyens les plus pratiques et modernes d'écouter la radio en direct est d'utiliser les assistants vocaux. Grâce à des dispositifs comme Google Assistant, Siri, et Amazon Alexa, vous pouvez facilement écouter RMC sans avoir à toucher votre téléphone ou à manipuler un appareil. Voici comment tirer parti de ces assistants vocaux pour écouter RMC en toute simplicité à https://radiofrench.fr/ecouter/rmc.html

    1. Écoutez RMC avec Google Assistant
       Google Assistant est l'un des assistants vocaux les plus populaires, disponible sur les appareils Android et certains appareils Google Home. Pour écouter RMC, il vous suffit de donner une commande vocale simple. Voici comment faire :

    Commandes vocales : Dites simplement "Ok Google, écoute RMC" ou "Hey Google, joue RMC" et Google Assistant commencera la diffusion en direct de la station.
    
    Contrôles supplémentaires : Vous pouvez également demander à Google Assistant de changer de station ou de mettre en pause la diffusion en cas de besoin, par exemple : "Ok Google, mets en pause RMC" ou "Ok Google, change de station".
    
    Cela fonctionne aussi bien sur votre téléphone Android que sur des appareils tels que Google Home ou Nest. Cette méthode vous permet d'écouter RMC sans avoir à chercher la station dans une application.

    1. Écoutez RMC avec Siri sur iPhone et HomePod
       Si vous êtes utilisateur d'un iPhone ou d'un HomePod, Siri, l'assistant vocal d'Apple, est également une excellente option pour écouter RMC. Voici comment l'utiliser :

    Commande vocale : Dites "Dis Siri, écoute RMC" et Siri lancera immédiatement la diffusion en direct de la station. Cette commande fonctionne sur votre iPhone, iPad, ou même sur votre HomePod.
    
    Autres fonctionnalités : Vous pouvez également utiliser Siri pour ajuster le volume ou demander de passer à une autre émission en direct, par exemple : "Dis Siri, mets plus fort" ou "Dis Siri, change de station".
    
    Siri est très pratique pour une écoute mains libres lorsque vous êtes occupé ou que vous avez besoin d'une solution rapide pour écouter vos programmes RMC préférés.

    1. Écoutez RMC avec Alexa
       Si vous avez un appareil compatible avec Amazon Alexa (comme l'Amazon Echo, Echo Dot, ou tout autre appareil Alexa), il est très simple d'écouter RMC en utilisant des commandes vocales. Voici comment procéder :

    Commande vocale : Dites "Alexa, joue RMC" et Alexa commencera la diffusion en direct de la station. Il suffit de demander et Alexa se charge du reste.
    
    Interaction avec Alexa : Vous pouvez aussi interagir davantage avec Alexa pour contrôler la diffusion. Par exemple, vous pouvez dire : "Alexa, mets en pause RMC", "Alexa, mets le volume plus bas" ou encore "Alexa, change de station".
    
    Cela vous permet d'écouter RMC sans avoir à manipuler votre téléphone ou une autre interface. Alexa rend l'écoute de la radio encore plus simple et accessible, surtout si vous avez les mains occupées.

    1. Profitez de la Diffusion Mains Libres
       
       L'avantage principal d'utiliser un assistant vocal pour écouter RMC est de pouvoir profiter de la diffusion mains libres. Que vous soyez en train de cuisiner, de faire du ménage, ou même en conduisant (si votre véhicule est équipé d'un système compatible avec l'assistant vocal), il vous suffit de donner une commande pour lancer la radio. Cette simplicité permet de garder vos mains et votre attention disponibles pour d'autres activités.

    2. Écoutez RMC sur Plusieurs Appareils Simultanément
       
       Avec la possibilité d'utiliser des assistants vocaux sur plusieurs appareils à la fois, vous pouvez écouter RMC simultanément sur différents dispositifs dans votre maison :

    Sur votre téléphone portable pendant que vous êtes en déplacement.
    
    Sur un Google Home ou un Amazon Echo dans votre salon ou votre cuisine.
    
    Sur un HomePod pendant que vous travaillez ou détendez-vous.
    
    Cela vous permet de profiter de RMC à tout moment et dans n'importe quelle pièce de la maison, tout en contrôlant facilement l'écoute via la voix.

    L'un des moyens les plus pratiques et modernes d'écouter la radio en direct est d'utiliser les assistants vocaux. Grâce à des dispositifs comme Google Assistant, Siri, et Amazon Alexa, vous pouvez facilement écouter RMC sans avoir à toucher votre téléphone ou à manipuler un appareil. Voici comment tirer parti de ces assistants vocaux pour écouter RMC en toute simplicité à https://radiofrench.fr/ecouter/rmc.html

    1. Écoutez RMC avec Google Assistant
       Google Assistant est l'un des assistants vocaux les plus populaires, disponible sur les appareils Android et certains appareils Google Home. Pour écouter RMC, il vous suffit de donner une commande vocale simple. Voici comment… more
    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Android Auto  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Suggestion for improvements to the charging station search on Waze

    Dear Sir/Madam,
    With the proliferation of electric vehicles, it is crucial to optimize the charging station search on Waze to make it a recommended reference. Below, I propose specific improvements to enhance this feature.

    1. AA CarPlay / Displaying power, not speed status
       Currently, on Android Auto, I notice that Waze displays vague indications ("Fast", "Medium", "Very Fast") rather than the power in kW. I would like the exact power to be indicated to better inform users.

    2. App / Displaying availability on the map
       This feature, which was previously available, has disappeared. I find that displaying the number of free connectors directly on the map when searching for a station via the "Charging Station" tab is visually very useful, and I would like to see it reintroduced.

    3. App / Separate display for 2 different power levels for the same connector

    For example, a station with 8 CCS at 300 kW and 2 CCS at 150 kW is displayed as 10 CCS at 300 kW, which is misleading. I suggest displaying each power level separately with the corresponding number of connectors for greater clarity.

    1. App / Adding a filter
       I suggest adding the following filters to facilitate searching:
       A "restricted" filter to sort stations by their status (public, restricted, private).
       A power filter with three ranges: < 22 kW, 23-99 kW, > 100 kW, or all.
       A filter for stations accepting credit cards, based on the option already checked in the editor.

    2. CarPlay, AA / display the same level of information
       I notice marked differences between Android Auto and Apple CarPlay. On CarPlay, only basic information like the address is displayed, while Android Auto includes location, real-time availability, and services. Similarly, on the mobile app, Android offers filters ("open," "fast charging") that are absent on iOS. I would like to see harmonization for a consistent experience.

    3. App / Sort the proposed networks alphabetically
       In France, the list of operators lacks logic. I propose alphabetical sorting to simplify navigation and avoid confusing users.

    4. AndroidAuto CarPlay / Display the "About Us" section
       Some stations include relevant information in the "About Us" section, but it is not visible on Android Auto or CarPlay. I would like this section to be accessible to enrich the available information.

    I am also sending you a presentation with easy-to-understand images for the first five improvement suggestions. https://www.canva.com/design/DAGkf5jBlCM/iFvM8n0-ZKTkmBRVQ4slkQ/view?utm_content=DAGkf5jBlCM&utm_campaign=share_your_design&utm_medium=link2&utm_source=shareyourdesignpanel

    These suggestions aim to make Waze more intuitive and reliable for electric vehicle drivers. I remain available to discuss these proposals in more detail.

    Sincerely,
    Rohann

    Dear Sir/Madam,
    With the proliferation of electric vehicles, it is crucial to optimize the charging station search on Waze to make it a recommended reference. Below, I propose specific improvements to enhance this feature.

    1. AA CarPlay / Displaying power, not speed status
       Currently, on Android Auto, I notice that Waze displays vague indications ("Fast", "Medium", "Very Fast") rather than the power in kW. I would like the exact power to be indicated to better inform users.

    2. App / Displaying availability on the map
       This feature, which was previously available, has disappeared. I find that displaying the number of free connectors… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  App user Interface (UI)  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Please make icons more “mature”

    Please give me an optional set of icons that don’t make me think I am 5 years old, watching Bob the Builder on television.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    May be considered  ·  AdminElla (Waze Team) (Admin, Waze) responded

    Thanks for your feedback. At this time, this doesn't fit on our roadmap, but we'll keep it in mind for future product planning.